Internship -Operations

Role & responsibilities

Selected intern's day-to-day responsibilities include:

1. Work on the day-to-day smooth handling of allocated cases and running of the various sections
2. Ensure to deliver EMS & assistance services in a customer-centric and efficient manner
3. Ensure the highest level of customer service in the Emergency Response Centre while case handling
4. Handle and update case files following the standards and procedures
5. Seek direction and guidelines in case handling in line with customers' expectations and Falck standards
6. Provide support to the medical team
7. Work on following the staff roster as communicated by management
8. Support ERC Supervisor in optimum staffing levels and maximization of resources in the emergency response center

Preferred candidate profile

English Proficiency

Only those candidates can apply who:

1. are available for the full time job/internship

2. can start the part time job/internship.

3. are available for duration of 3 months

4. are from or open to relocate to Gurgaon and neighboring cities

5. have relevant skills and interests