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3 Falck Jobs

Senior Customer Service Executive

3-5 years

₹ 4 - 5L/yr

Gurgaon / Gurugram

2 vacancies

Senior Customer Service Executive

Falck

posted 1d ago

Job Role Insights

Flexible timing

Job Description

  1. Falck is looking for a Senior Customer Service Executive to join our Assistance team to handle calls from customers and provide support to them in the event of illness or accidents while travelling worldwide.
  2. You are required to answer telephone calls, respond to emails, and ensure appropriate assistance service are delivered in a timely manner.
  3. You can expect a long term and stable career with learning and growth opportunities.

Desired Candidate Profile


  1. A minimum of 3 years experience with previous customer service and Health care experience, preferred.
  2. Excellent interpersonal, written and oral communication skills (Fluent in English).
  3. Proficient with MS Office and the ability to navigate multiple platforms
  4. Capacity to navigate stressful situations with ease.
  5. Ability to work as part of a team.
  6. Available to work in day and night shifts.
  7. University/college degree in any stream.

Remuneration:

Best in the industry.


Employment Type: Full Time, Permanent

Read full job description

What people at Falck are saying

Senior Customer Service Executive salary at Falck

reported by 2 employees with 5-6 years exp.
Lock Unlock
₹4.1 L/yr - ₹5.2 L/yr
26% more than the average Senior Customer Service Executive Salary in India
View more details

What Falck employees are saying about work life

based on 36 employees
56%
49%
48%
89%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Falck Benefits

Free Transport
Health Insurance
Free Food
Soft Skill Training
Work From Home
Team Outings +6 more
View more benefits

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