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Configuration and Asset Management Support
1-2 years
Hyderabad / Secunderabad
1 vacancy
Configuration and Asset Management Support
FactSet
posted 17d ago
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Flexible timing
Key skills for the job
Job Description
Job Responsibilities:
Configuration Management Support:
- Assist in maintaining the Configuration Management Database (CMDB).
- Support the identification, control, recording, reporting, auditing, and verification of configuration items and IT assets.
- Help ensure the integrity and accuracy of configuration data by performing regular audits and reconciliations.
Asset Management Support:
- Assist in the tracking and management of IT hardware and software assets throughout their lifecycle.
- Support cross-functional teams in the maintenance and updating of asset inventories to ensure accuracy and compliance.
- Support the asset procurement process by coordinating with procurement and finance teams.
Process Alignment and Improvement:
- Ensure that configuration and asset management activities conform to industry good practices.
- Identify opportunities for process improvements and contribute to continuous improvement initiatives.
Documentation and Reporting:
- Assist in producing regular reports on the status of the CMDB and asset inventories
- Help maintain comprehensive documentation for all configuration and asset management processes and procedures.
Stakeholder Collaboration:
- Work closely with cross functional technology teams, procurement, and finance teams to understand and support fulfilment of their requirements.
- Support the Service Configuration and Asset Management Manager in communication efforts with stakeholders.
Job Requirements:
- 1-2 years of experience in Configuration and Asset Management, preferably within the financial services or data analytics sectors.
- Five years of demonstrated experience adopting ITSM good practices, preferable within the financial services or data analytics sectors
- ITIL (v3 or above) foundation certification
- Knowledge of industry good practices such as ITIL, DevOps, ISO20000
- Demonstrated experience across a range of IT Service Management disciplines
- Demonstrated experience of supporting IT Service Management good practices in a scaled agile or similarly complex delivery environment
- Experience of managing CMDBs and IT asset management tools, Service Now preferable
- Strong analytical skills with attention to detail.
- Excellent organizational and documentation skills.
- Good communication and interpersonal skills.
- ITIL (v3 or above) intermediate or practitioner level (good to have)
- Tooling/Technology Specific qualifications e.g. ServiceNow (good to have)
- Flexibility to adapt to changing organizational requirements, technologies, and methodologies. (good to have)
Employment Type: Full Time, Permanent
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FactSet Systems India Pvt Ltd, 7th Floor, Block-4, DivyaSree NSL Infrastructure Pvt. Ltd., SEZ,Gachibowli, Hyderabad, Telangana
Hyderabad
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