Lead System Engineer

Candidates for this position should have solid experience with WAN/LAN technologies, TCP/IP, routing protocols and have a deep understanding of reference network architectures along with a significant level of Hands On network OS experience.  Additionally, candidates with a solid track record of interaction with ISPs, familiarity with automation tools, multicast experience, strong analytical, project management and troubleshooting skills will receive a higher level of consideration.

Past success designing or maintaining a network via automation is also expected.  Candidates should have competence in at least one scripting language and experience with standard automation tools. A successful candidate for this position will have strong interpersonal skills, an elevated level of verbal and written dexterity and will enjoy providing effective and meaningful solutions for clients, both internal and external.

JOB RESPONSIBILITIES

• Act as a strong consultative resource for FactSet’s clients, vendors and internal leaders.
• Project manage business and network team initiatives.
• Configure Cisco / Arista Routers / Switches, F5 Load Balancers, AWS Cloud resources to provide services that successfully integrate into our clients, vendors and FactSet’s own internal networks
• Build solid & long-lived interpersonal relationships with FactSet’s clients and internal stakeholders.
• Serve as an escalation point for network down emergencies and layer 1-7 network troubleshooting.
• Research, design and implement new connections to market data providers and other 3rd parties.
• Streamline existing and new processes using templates, automation and workflow systems.
• Willing to lead and mentor Junior Network Engineers and help them achieve their career and project goals.
• Participate in Shift rotation for Saturday & Sunday On-call coverage and preferably UK work hours.

JOB REQUIREMENTS

• BS degree in an engineering discipline or equivalent
• Relevant experience of 5-12 years
• Ability to be self-sufficient and to grasp new technologies easily
• Maintain knowledge of present and emerging technologies
• Thorough understanding of following technologies and tools.
• Routing & Switching protocols
• TCP/IP
• DNS – AWS Route53 / Cloudflare DNS / Efficient-IP
• Load Balancers – F5 LTM, GTM, ASM / AWS ELBs / any open-source load balancers
• AWS services like VPC, TGW, DXG, ELB etc.
• Wireshark
• Sound understanding and expertise on Application Load Balancers
• Experience with BGP routing protocols
• Router / Switch architectures
• Good understanding of Protocols like HTTP / HTTPS / DNS / DHCP / SNMP / SMTP etc.
• Broader understanding of Cloud Computing technologies like AWS and Azure.
• Ability to effectively troubleshoot and isolate technical issues in a timely manner
• Excellent oral and written communication skills
• Ability to be a cohesive member of a group
• Ability to effectively communicate with stakeholders and service providers, both internal and external
• Ability to manage many projects simultaneously and prioritize effectively
• Experience with load balancer / DNS migrations and platform upgrades
• Familiarity with common network automation tools
• Python, Bash shell or other scripting language
• Ansible, Puppet, Terraform or other automation tools
• REST APIs
• YAML, JSON and other data models.