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20 Exponential Machine Jobs
Tech Writer Healthcare Products
Exponential Machine
posted 15hr ago
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Job Description
As the Tech Writer for Healthcare Products, you are responsible for creating clear, concise, and user-friendly product documentation. The ideal candidate works closely with cross-functional teams and ensures that technical information is accessible and easy to understand for various user groups.
Key Responsibilities:
- Create and maintain product documentation, including user guides, help articles, release notes, and technical manuals.
- Work closely with product, engineering, and UX teams to understand complex features and translate them into user-friendly content.
- Develop and maintain content for in-app guidance and how-to tutorials.
- Collaborate on content strategies for training and documentation to ensure consistency and accessibility.
- Continuously update documentation to align with new product releases and updates.
- Ensure compliance with industry standards and regulations, especially for healthcare- related content.
- Implement and maintain a content management system for efficient documentation storage and retrieval.
- Gather and incorporate user feedback to continuously improve documentation quality and usability.
ualifications:
- Bachelor s degree in Technical Writing, Communication, or Computer Science, Engineering, or a related field.
- 5+ years of experience in technical writing, preferably in healthcare or technology products.
- Exceptional writing and editing skills with a keen eye for detail.
- Proficiency in documentation tools like MadCap Flare, RoboHelp, or Confluence.
- Ability to interview subject matter experts (SMEs) and translate complex technical concepts into simple language.
- Familiarity with healthcare standards and terminology (e.g., ICD, CPT, or HL7) is a strong plus.
- Ability to work independently and collaborate effectively with cross-functional teams.
- Strong understanding of healthcare terminology and regulations (e.g., HIPAA).
- Experience with API documentation and software development processes.
Preferred ualifications:
- Experience with healthcare software, SaaS products or a basic understanding of healthcare industry terminology is highly desirable.
- Familiarity with agile development methodologies.
- Knowledge of UX writing principles.
- Experience with markup languages (e.g., HTML, Markdown) and technical illustration tools.
Employment Type: Full Time, Permanent
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