Deputy Manager - HR Operations

Purpose of the Job :

HR Operations Advisor is responsible for driving the efficiency and effectiveness of HR processes, ensuring compliance, and delivering a seamless employee experience. Ideal candidate will be responsible for overseeing and ensuring efficient HR operations and payroll processes within the organization. This role will include managing employee life cycle processes (Hire to Retire), payroll administration, employee benefits administration, HRIS, HR compliance with legal requirements, and enhancing HR systems through bringing automation in HR processes.

Tasks and Responsibilities :

HR Operations:

Oversee and manage HR operational activities within the organization.This role will involve handling the end-to-end HR processes including employee lifecycle management, compliance, benefits administration, and system management. Operations lead will also contribute to enhancing operational efficiency, improving employee experience, and ensuring compliance with legal and regulatory requirements.

Payroll and Compliance:

Understanding/Work experince of end-to-end in ADP payroll process and accurate salary payments, deductions, and tax saving benefits administration.
Understanding/Work Experience on preparation and filing of all required tax documents and reports, including quarterly and annual tax filings, 24Q to generate form 16 and other related forms.
Understanding/Work experience on preparation and payment of Statutory dues (PF, ESIC, LWF etc) and filling of paid challans.
Understanding/working experience on adherence to all relevant employment laws and regulations. Conducting regular audits to maintain compliance and address any discrepancies.
Understanding/working experience on payroll deductions of employee benefits and timely payment to respective partners to record in employees wallets/accounts. Support Wellness benefits including health insurance, wellness benefits etc.

HR process excellence:
Re-engineering the existing HR processes to build efficiency, accuracy, appropriate controls to reduce dependencies and deliver a superior, personalized employee experience.
Responsible for establishing effective metrics and efficient delivery of HR operations across the employee life cycle. Maintain accurate documentation of process improvements, changes, and associated procedures.
Review HR processes in line with the audit requirements and suggest improvements. Enhance and implement SOPs for various HR processes.
Participate in HR projects aimed at improving operational efficiency and employee satisfaction. Manage project timelines, deliverables, and stakeholder communications.

HR Automation and Helpdesk:
Accountable for HR Technology Tools. Identify process / sub-process automation opportunities and partner with HRMS partner for implementation
Design and develop HR Helpdesk to provide accurate information and guidance on HR policies, procedures, and benefits related employee queries.
Ensuring efficient and timely responses to employee inquiries, escalate complex or sensitive issues to appropriate HRBPs

Data and Reports:
Define data quality norms and ensure accuracy & completeness of employee masters (financial and non financial) in HRMS

Establish internal control mechanisms for periodic validation of employee data for accuracy and completeness, ensure data integrity.
Design, develop and maintain HR dashboards, reports to effectively communicate HR data and insights to various stakeholders.

HR policy governance & Audits:
Track and ensure that updated HR policies are hosted on HRMS for all entities
Monitor policies renewal schedule and notify to respective team for review
Implement maker-checker system for all critical processes and mechanism to measure
Represent HR Ops team for all internal/external/ISO/statutory/regulatory HR process audits
Ensure implementation of all audit finding within agreed timelines and share updated with HR leadership team

Educational Qualifications & Experience

8 to 10 Years experience in HR operations and Payroll management

• At least 2 years of experience working with SuccessFactors.
• Preference will be given to candidates with experience using the Industry benchmarked payroll tool
• Experience in setting up and managing an operations team is a plus.
• Experience in the implementation of HRIS tools is an added advantage.