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Back Office Operations Executive
Executive Car Rental Services
posted 30min ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Responsible for vehicle & driver follow-up
- Responsible for checking of vehicle documents, hygiene and all necessary things i.e. water bottle, newspaper, magazine, First-Aid Kit, Fire extinguisher, tissue paper, Car Fresher, Driver Shoes, Uniform, ID card etc.
- Current day vehicle allotment & Next day planning
- Check all vehicles having sufficient fuel.
- Booking plotting on time & confirmation
- Follow-up of Corporate Monthly Dedicated vehicle & Report preparation
- Maintain Debit Register Checking & Handover to Accounts daily basic
- Collection of duty slip local & outstation vendor.
- Check Drivers Attendance daily basic
- Maintain record with necessary details of Walk In Client / Direct payment booking
- Send vehicle tracking message on group Night / day shift
- Responsible for client complaint emails & immediate reply by phone, email, SMS
- Maintain daily customer feedback & Complaint Report.
- Consolidated report preparation of Credit Card / Direct Payment / Walk In Client
- Responsible for monthly vehicle replacement record maintain.
- To take overall review for corporate monthly vehicle
- Taking care of client escalations
- Planning for shift roster on weekly basis
- To check VVIP bookings also deployed them best driver and car
- Take extra care of VIP & VVIP booking.
Employment Type: Full Time, Permanent
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What Executive Car Rental Services employees are saying about work life
based on 16 employees
Strict timing
Monday to Saturday
No travel
Day Shift
Executive Car Rental Services Benefits
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