Direct & coordinate all aspects of financial planning, budgeting & forecasting across all accounts/geography assigned
Manage and lead the forecasting call for your respective accounts/geography assigned
To help consolidate the annual budget, monthly & quarterly forecast, month-end closing reporting and weekly / monthly rolling forecast across all accounts/geography assigned
Drive variance analysis to reduce revenue leakage and reduce cost… driving better profitability across all accounts/geography assigned
Responsible for developing financial & operational reporting like the bill to pay, span ratio, over/under headcount & seats, shrinkage, attrition, etc.
Adhoc business analysis as needed
Drive forecasting accuracy within the range of +/-5%
Attributes & Attitude
Analytical & Multi-tasking
Achievement Oriented
Energetic and Enthusiastic
Ability to work under high pressure
Excellent interpersonal and communication skills
Integrity and drive
Self-Starter & works without much supervision
Knowledge
Bachelors/Masters Degree in Management or Statistics.
3 - 5 years of experience in a call center environment with a minimum of one-year experience in an analytical role