Add office photos
i
Euclid Innovations
Compare
All Filters
220 Euclid Innovations Jobs
Mac Service Specialist
2-5 years
Warangal, Hyderabad / Secunderabad, Nizamabad
1 vacancy
Mac Service Specialist
Euclid Innovations
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Queue and request management
Strong knowledge of macOS and Unix-based OS
Jamf 200 Certification (or equivalent)
Experience on Knowledge Base management
Work-flow optimization, volume management
Experience on work optimization and delegation
MS office suite efficiency
Service Design - Plan for ad-hoc support
Thorough understanding of IT Infrastructure areas and platforms (Exchange, Teams, Zoom, SharePoint, SQL Services, Security Ops, End User Technologies (EUT))
Provide L2 & L3 troubleshooting / resolution for SME teams
Experience on product-based support
Hands-on experience on Active Directory, Microsoft Identity Manager
Extensive experience in a BAU support function.
Extensive knowledge of ServiceNow in ticket management and data extracts/dashboard presentation.
Understanding of the CSI process.
Full understanding of the full stack of support levels.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Service Specialist roles with real interview advice
What people at Euclid Innovations are saying
What Euclid Innovations employees are saying about work life
Euclid Innovations Benefits
Health Insurance Team Outings Work From Home 
Cafeteria 
Compare Euclid Innovations with
TCS
Infosys
Wipro
HCLTech
Tech Mahindra
LTIMindtree
Mphasis
Persistent Systems
Hexaware Technologies
Maxgen Technologies
VDart
ANR Software Private Limited
Magic Edtech
Value Point Systems
F1 Info Solutions and Services
JoulestoWatts Business Solutions
SS Supply Chain Solutions
Jumio
Saama Technologies
Systems Plus
Similar Jobs for you
Mac Service Specialist
2-5 Yrs
Warangal, Hyderabad / Secunderabad, Nizamabad
