etrade Online - In-Stock Operations Role (4-7 yrs)

About Us:

Founded with the vision of becoming the largest e-commerce aggregator in India, over the years, eTrade has successfully established itself as a market leader in the industry and has carved a niche for itself in the e-commerce space. We have been recognized among Top 30 for FUTURE READY workplaces by Fortune India in 2024.

eTrade is the leader in five categories on Amazon.in ecosystem including some key categories like Home, Auto, L&G, Pets and Private Labels (Solimo & Basics). We have over 500 partners including large conglomerates like Bosch, Stanley Black & Decker, Philips, P&G, Godrej, Mars, Drools, Reckitt Benckiser, Wipro, Eicher & many more.

In 2024, we launched our own brand of Lifestyle consumer products - Dylect (https://www.dylect.in/). Currently, Dylect has an extensive range of products in the Auto and Solar categories with Kitchen Appliances category being the next big launch. Within a short span, Dylect has been able to capture significant market share due to our strong product, brand and operations ecosystems.

What does an In-stock manager do?

The Import/Export Specialist manages end-to-end operations, coordinates with vendors to reduce lead times, tracks shipments, and prepares import cost data. Requires 2+ years with Freight Forwarders and CHAs, plus knowledge of international trade compliance.

The ISA will work on a day-to-day basis to drive excel analytics internal / external to the category that drives all core operational metrics and take guidance / provide recommendations to ensure a high-bar on inbound utilization, smooth return operations and clear and concise communication to all partner teams.

Key responsibilities include:

- Managing end to end operational work for both Imports and Exports

- Ensure 100% adherence of trade compliance local, state, and federal regulations related to international business

- Contract management of Quarterly with all service providers

- Negotiation with service providers to ensure import/export with economical freight rates

- Ensure on time payment to service providers and import vendors

- Work with cross-functional stakeholders on planning for selection expansion, deals in-stock management, event-readiness, supply-alignment for efficient inventory placement in alignment with business strategy.

- Driving service-levels for products on marketplaces by ensuring maximum product availability and coverage through accurate forecasting / demand planning and overseeing automated ordering & replenishments, capacity management through effective audits

Experience:

- Minimum 4 years in working with various Freight forwarders (FF), CHAs with understanding of local and international compliances (China, USA, KSA, UAE) for Export & Import shipments

- Understanding of product-level compliances with acumen to get into details for newer categories

- Ability to take decisions and trade-offs based in SLAs as well as cost to improve business profitability through bottom-line improvements in Logistics costs

- Demonstrated great negotiation skills with CHAs, FFs