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ERP Functional or Support Analyst
Ethics Infotech
posted 16hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Provide First-Level Support: Handle incoming support requests related to Odoo ERP, addressing issues and resolving them promptly.
- Odoo Configuration: Assist in configuring Odoo modules according to user needs and business requirements.
- Issue Troubleshooting: Identify, analyze, and resolve system issues, bugs, and errors reported by end-users.
- System Documentation: Maintain proper documentation of issues, solutions, and best practices for future reference.
- User Training: Conduct training sessions to ensure users understand how to effectively use the software.
- Collaborate with Cross-Functional Teams: Work closely with development, functional, and business teams to identify root causes of issues and ensure continuous improvements.
- Monitor System Performance: Regularly monitor system performance, optimize workflows, and suggest enhancements for better user experience.
- Upgrades & Testing: Assist in system upgrades, module updates, and testing of new features.
- Client Interaction: Communicate with clients and stakeholders, providing technical assistance and functional guidance as needed.
- Documentation: Maintain detailed records of support requests, resolutions, and system modifications.
Employment Type: Full Time, Permanent
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What Ethics Infotech employees are saying about work life
based on 18 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Ethics Infotech Benefits
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Ethics Infotech Vadodara Office Location
Vadodara, Gujarat Office
901-903, 9th Floor, Neptune Edge, Sarabhai Compound, Next to Neptune Trinity, Near Genda Circle,
Vadodara, Gujarat
390007
390007
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