AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
4 Esmsys Jobs
CSR - JanSamarth
Esmsys
posted 5mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Should be ready to work on the voice process.
- Clarity of speech and thought is expected with basic computer knowledge.
- Should previously have sales domain experience
- Ready for rotational shifts and rotational week offs.
- Immediate joiners are preferred.
- Must have good command and fluency in English.
Job Description
- Answer incoming calls from customers with inquiries about product orders.
- Assist various departments in facilitating sales of all products in the company portfolio.
- Analyse customer issues and assist in resolving them within the required timeframe.
- Coordinate with customers and ensure appropriate questioning to identify issues.
- Manage all customer inquiries and summarize them to present to management.
- Administer and prioritize customer tasks and ensure the achievement of all deadlines within the required timeframe.
- Maintain the accuracy of all data and verify the same for all customer services.
- Proven customer service and support experience
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Excellent communication and presentation skills.
- Manage time effectively
Employment Type: Full Time, Permanent
Read full job descriptionEsmsys Interview Questions & Tips
Discover interview dos and don'ts from real experiences
What people at Esmsys are saying
What Esmsys employees are saying about work life
based on 18 employees
Flexible timing
Monday to Saturday
No travel
Night Shift
Esmsys Benefits
View more benefits
Compare Esmsys with
Amazon Sellers Services
Compare
Primus Global Technologies
Compare
GAMMON INDIA
Compare
Practo
Compare
Magneti Marelli Motherson Auto System
Compare
TriGeo Technologies
Compare
Educomp Solutions
Compare
HBL Global
Compare
Namaste India Foods
Compare
Rao IIT Academy
Compare
Bhagwati Products
Compare
InsanelyGood
Compare
Flipkart Wholesale
Compare
Busibud
Compare
Deenanath Mangeshkar Hospital
Compare
Baoiam Innovations
Compare
Tradeshala
Compare
Recipharm Pharmaservices
Compare
Patil Group
Compare
KHY ELECTRONIC
Compare
Similar Jobs for you
CPA/CA Intern (Part-Time) - EB-5 Source of Fund (SoF) Specialist
1-3 Yrs
Ahmedabad
Share an Interview