Sr Engineer / Specialist - RAN BO (L2)

We are now looking for a Backoffice RAN Engineer having Ericsson Experience on LTE/5G NSA & SA technology, with end-to end understanding of the latest Mobile Networks architecture to drive and support various 5G & other new Technologies related tasks & deliveries in Managed Services Operations.

Responsibilities:

• Handling of operational Issues from process & tools perspective for 5G & new technologies.
• Technical troubleshooting & resolution of daily operational issues.
• Knowledge sharing & other initiatives in MS Operations.
• Support automations-based development initiatives for 5G Operations.
• Collaborate with different teams IP/MPBN/TX/CORE etc. for resolving issues.
• Participate in knowledge transfer, documentation, and information sharing.
• Coordination with Support team for Cases resolution and RCAs
• Flexible to work in 24*7 planned shifts including night shifts.
• Develop and maintain comprehensive documentation for network architecture, configuration, and troubleshooting procedures.
• Prepares collects and validates scripts & configurations with focus on accuracy prior to execution to support the plan.

Key Competence

• Good Understanding of LTE, NSA and SA architecture for RAN Services
• Hands ON exposure on Ericsson RAN equipment (enodeb/RNC) for Operations, Troubleshooting, faults rectification & Solution support for UMTS, LTE/5G SA/NSA
• Hands ON exposure & understanding to 4G and/or 5G associated KPIs & counters.
• Monitor and analyse RAN performance metrics, including KPIs such as throughput, latency, and call drop rates.
• Protocol level knowledge with E2E call flow and CTR traces analysis skills.
• Knowledge and Working experience with Trace analysis tools like LogTool, Wireshark etc.
• Good Understanding of end-to-end connectivity of telecom nodes.
• RCA analysis and closure of issue with final solutions.
• Understanding and experience on various specifications & standards 3GPP, IETF etc. is desired.
• Knowledge on cloud RAN fundamentals & understanding on 5G use cases.
• Knowledge and Working experience with Ericsson Indoor Radio Units (IRU) & DOT
• Handling & troubleshooting of Customer complaints issues w.r.t NW
• Analyzes, prepares, implements the change activities-configuration changes, upgrades, migrations, and expansions of RAN Node systems.
• Knowledge of Trouble ticket/CR process.
• Perform routine maintenance and software upgrades on RAN equipment.
• Knowledge of Kubernetes and related certification will be an added advantage.
• Knowledge of Google Cloud will be an advantage.

Key Qualifications: Education: Engineering Degree Minimum years of experience: 6 to 14