Accounts Receivable Caller/ Medical Billing

Job Title: AR Caller / Medical Billing Executive

Job Description:

We are seeking experienced AR Callers/Medical Billing Executives to join our dynamic healthcare team. The ideal candidate will have a strong understanding of the revenue cycle management (RCM) process, excellent communication skills, and the ability to resolve claims issues with insurance companies effectively.

Key Responsibilities:

• AR Calling: Follow up with insurance companies to check the status of outstanding claims.
• Claims Resolution: Identify and resolve issues related to denials, rejections, and underpayments.
• Billing Process: Handle end-to-end medical billing processes, including charge entry, claim submission, and payment posting.
• Insurance Verification: Verify patients' insurance coverage and ensure accuracy in claim submissions.
• Documentation: Maintain accurate records of claim status, correspondence, and follow-ups in the billing system.
• Compliance: Ensure adherence to HIPAA guidelines and healthcare billing policies.
• Team Collaboration: Work closely with the team to meet billing targets and deadlines.

Required Skills and Qualifications:

• Proven experience in AR calling and medical billing (minimum 1-2 years preferred).
• Strong knowledge of US healthcare processes, insurance terminologies, and claim adjudication.
• Excellent verbal and written communication skills in English.
• Proficiency in using medical billing software.
• Ability to analyze and resolve denials effectively.
• Attention to detail and strong organizational skills.
• Willingness to work night shifts.

Preferred Candidates:

• 1-2 Years of experience in accounts receivable follow-up/denial management for US healthcare customers
• Fluent verbal communication abilities / call center expertise
• Knowledge of Denials management and A/R fundamentals will be preferred
• Willingness to work continuously on night shifts
• Basic working knowledge of computers.
• Prior experience working in a medical billing company and using medical billing software will be considered an advantage. Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus
• Freshers are Eligible
• Willingness to work from the office.