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Data Center Customer Operations Engineer
Equinix
·
1-3 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Data Center Customer Operations Engineer
Equinix
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Install, terminate, and test structured cabling systems, including copper and fiber optic cables.
- Troubleshoot and resolve issues related to structured cabling.
- Ensure compliance with industry standards and best practices for structured cabling.
- Perform preventative and corrective maintenance checks on-site for facility components, including repairs, maintenance, installations, and inspections of facility systems. Support energy efficiency measures.
- Monitor the Building Monitoring System (BMS) and resolve alarm issues that require judgment, while following standard operating procedures.
- Operate and maintain plumbing, fire suppression, and safety systems.
- Operate critical infrastructures under the supervision of more senior technical staff.
- Work independently with minimal instruction on daily tasks, and receive general instructions on newly introduced assignments.
- Support the work approval process for service providers on maintenance work, including briefing at the start of work, monitoring work during the day/shift, and final review of completed work. Ensure vendor maintenance activities adhere to Equinixs standard operating procedures.
- Collaborate with vendors to update technical files for plants and equipment.
- Maintain site logs for permits, such as Maintenance Operation Protocol (MOPs) and scripts.
- Identify Single Points of Failure (SPOFs) and make recommendations.
- Respond to on-site incidents, including failures, problems, and delays.
- Follow operating procedures to provide on-site administration support.
- Complete routine work requests and circuit installations.
- Troubleshoot and maintain office equipment if necessary, and support problem-solving and repairs for auxiliary equipment and machines to minimize downtime.
- Make minor changes to mechanical, electrical, and specialized systems as directed.
- Participate in infrastructure projects.
- Collaborate with others to resolve facility incidents.
- Effectively collaborate within the department and provide mentorship to team members on general maintenance activities.
- Communicate inventory needs to stakeholders to maintain optimal stock levels of critical parts and equipment.
- Provide recommendations for infrastructure projects when necessary.
- Typically requires a degree in engineering and 7+ years of equivalent work experience.
Employment Type: Full Time, Permanent
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