Senior Delivery Manager - Workday

Management Level

Business Function and Home

Corporate IT supports and develops corporate applications across Equiniti. One of the core applications is Workday (the ERP platform across HR and Finance). The Programme Manager will predominantly manage Workday deliveries (covering wide-ranging modules) but may be assigned to projects within any part of Corporate IT. Line management will be within the Delivery Home, where Change Management professionals reside.

Role Summary

The Programme Manager is responsible for the effective delivery of change programmes and their constituent projects into the organisation. The role is accountable for the realisation of the expected benefits arising from projects within a change programme and developing excellent working relationships with key stakeholders, to maximise potential gains. Projects span IT, HR and Finance. Some are a collection of changes to optimise the platform and others are larger scale. Because of the nature of the programme, the job holder will have project and programme manager responsibilities.

Core Responsibilities

• Ensure programme delivery to agreed business objectives, requirements, schedules, costs, benefits and quality objectives.
• Ensure requirements are accurately captured and solutions are appropriately developed to support generation of the business case.
• Establish, control and monitor project/programme timescales and budgets, obtaining appropriate approvals and authorisations, considering dependencies and taking appropriate action to overcome delays, difficulties or cost overruns.
• Provide direction and support to ensure a smooth project/programme initiation enabling budget approval and prioritisation.
• When required plan, communicate and implement change ensuring all those affected fully understand the nature and implications of such changes.
• To establish and maintain good relationships with the business sponsors and provide objective guidance and advice to ensure effective implementation.
• Develop and maintain key working and influencing relationships with appropriate colleagues in own and other business units; influencing buy-in and to ensure new opportunities identified are exploited to the business benefit.
• Ensure that all programme risks are understood and counter measures identified, minimising risk to the organisation, and maximising quality and timeliness of all deliverables.
• Report programme status.
• Ensure that programme and project management methodologies are adhered to and all documentation is developed and maintained to agreed standards.
• Support PMs in successful delivery of major and transformational change programmes
• Be the project manager for certain projects, where a full resource is not required but some level of management is needed on the EQ side, particularly where there is a 3rd party PM.

Specific Responsibilities

• Develop and manage a detailed delivery plan, including identification of delivery resources required
• Develop and agree reporting requirements, and use this to monitor and report upon the key activities, milestones and dependencies impacting the plan
• Manage the key assumptions and dependencies underpinning the plan
• Manage the delivery risks relating to the plan
• Monitor and manage the resource plan and costs for the project
• Ensure agreed governance for the programme is followed
• Prepare a detailed activity schedule for all projects, current and future, within the programme
• Oversee the Sprints run by the team to ensure that the plan is being followed
• Produce regular reports for Senior Management, in IT, HR and Finance
• Run regular Global Process Owner meetings to review prioritisation, issue updates and requirements
• Work with 3rd parties, their PMs and the Workday team to coordinate activities
• Understand the business requirements to add value to the programme rather than just collecting dates, risks and achievements

Skills, Qualifications

Essential

• Prince 2 or similarly qualified Project manager with previous experience of successfully managing application development projects through the full project life cycle.
• Knowledge of Finance and HR high level business processes with the ability to seep dive into lower-level business processes to understand project needs
• Experience of Workday with extensive knowledge of configuration, implementations and business processes
• Experience of established programme management methods
• Excellent written and verbal communication skills with the ability to persuade and influence.
• Excellent stakeholder management skills, with the confidence to challenge supportively and effectively where appropriate
• Proven ability to manage projects effectively, both strategically and operationally.
• Demonstrable experience in producing and delivering quality presentations to both internal and external customers.
• Strong understanding of project governance and controls including scope deliverable management
• Fully explores the needs of internal/external customers and proactively introduces additional specialist areas as required
• Switches seamlessly and effectively between different tasks and focus points and creates time for innovation and improvement
• Regularly delivers on commitments to others and demonstrates accountability for all outcomes
• Developing and maintaining project schedules
• Experience of Jira or similar agile tool

Desirable

• Experience gained within financial services, pension sector or other heavily regulated environments

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.