Senior Software Engineer

Overview About BU: SaaSOps manages post-production support and the overall experience of Epsilon PeopleCloud products for our global clients. This function is responsible for product support, incident management, managed operations and the automation of processes. The team has successfully incubated and mainstreamed Site Reliability Engineering (SRE) as a practice, to ensure reliable product operations on a global scale. Plus, the team is actively pioneering the adoption of AI in operations (AIOps) and recently launched AI-driven self-service capabilities to enhance operational efficiency and improve client experiences. We are seeking a highly motivated and skilled Database Developer to join our SaaS Epsilon People cloud Loyalty Client Delivery Team. The ideal candidate will work closely with clients teams to understand their business requirements and deliver high-quality software solutions. This role requires a strong foundation in Relational Database, SQL, SnapLogic excellent problem-solving skills, and the ability to thrive in a fast-paced, client-focused environment. Responsibilities What will you do : (Roles and responsibilities) Solid teamwork & collaboration skills. Collaborate with clients and internal stakeholders to gather and analyse requirements. Customize, develop, test, and maintain software applications using Database Technologies, SQL and PL SQL in a AWS Cloud Environment. Write clean, scalable, and maintainable code while adhering to best practice Create and maintain technical documentation, including user manuals and release notes. Excellent skills and hands on experience in developing Database solutions and doing bug fixes. Maintain high standards of software quality within the team by establishing good practices and habits. Troubleshoot and resolve application issues in a timely manner. Support deployment, integration, and post-deployment activities. Ability to think creatively to push beyond the boundaries of existing practices and mindsets. Package and support deployment of releases. Participate, plan and execute in team building activities fun activities. Qualifications Essential skills & experience: Bachelor s degree in computer science or a related field or have equivalent experience. 6+ years of experience in Software Engineering. Demonstrated experience driving delivery through strong delivery practices, across complex programs of work. Strong communication skills Expertise in Troubleshooting and Root cause analysis. Must be detail-oriented and can manage multiple tasks simultaneously. Willingness to learn new skills and apply them for developing new-age applications. SQL, PL-SQL, Oracle, Amazon RedShift, ETL tool experience preferably SnapLogic AWS Cloud knowledge. Ticketing Tools - Service-Now Desirable skills & experience: Knowledge of AWS EC2, S3 Knowledge of version control tools like GitHub, VSTS etc Ticketing /Documentation Toos - JIRA, Confluence. Agile development process Personal attributes: Professionalism and integrity Self-starter Excellent command of verbal and written English Well organized, with the ability to coordinate development across multiple team members Commitment to continuous learning and team/individual growth Ability to quickly adapt to changing tech landscape. Analysis and problem-solving skill Additional Information Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we ve provided marketers from the world s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work: Act with integrity. We are transparent and have the courage to do the right thing. Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. Innovate with purpose. We shape the market with big ideas that drive big outcomes. Respect all voices. We embrace differences and foster a culture of connection and belonging. Empower with accountability. We trust each other to own and deliver on common goals. Because You Matter YOUniverse. A work-world with you at the heart of it! At Epsilon, we believe people make the place. And everything we do is designed with you in mind. That s why our work-world, aptly named YOUniverse is focused on creating a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do. Take a trip to YOUniverse and explore our unique benefits, here Epsilon is an Equal Opportunity Employer. Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.