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Epoch Elder Care

Compare

2.1

based on 7 Reviews

3 Epoch Elder Care Jobs

Head of sales & admissions

Epoch Elder Care

2.1

based on 7 Reviews

12-15 years

Gurgaon / Gurugram

1 vacancy

Head of sales & admissions

Epoch Elder Care

posted 1mon ago

Job Role Insights

Fixed timing

Key skills for the job

Customer Service Salesforce Computer Networking Healthcare Hospitality CRM

+ 2 more

Job Description

Head of sales & admissions

Experience: 12-15 years of industry (healthcare, elder care or hospitality) experience

Mandatory minimum qualification: Masters degree in any business or management course

Key Responsibility Areas (not specific to):

Key Responsibilities:

Sales goals & targets:

Defining goals and setting sales targets for all services offered in accordance with company goals, current business & targets.

Maintaining occupancy of current & achieve occupancy targets of new homes

Waiting list signups for all homes.

Sales process: Responsible for overall creation, definition & implementation of sales process and CRM.

Plan to ensure achievement of personal targets, aligning with company sales policies and strategies.

Understand the competitive landscape and market trends.

Achieve company objectives through effective planning, setting sales goals, analyzing performance data, and projecting future performance.

Recruit, train and coach sales team as per the company s targets and growth plan.

Sales strategy: Design and implement a strategic plan for each service line and each customer.

Sales reports: Prepare and present sales & revenue reports and present realistic forecasts to the management team based on past performance data.

Industry development: Continually develop knowledge of the business climate, applications and competition.

Pricing:

Develop annual pricing & escalation plan in accordance with company revenue target.

Create guide for pricing permutations according to resident rooms, care & customer needs.

Establish and adjust selling prices by monitoring costs, competition and supply and demand.

Partnership with marketing:

Coordinating with the marketing team on lead generation and targets.

Provide information to marketing on current customer needs and industry trends.

Report on key KPIs related to the lead and the opportunity waterfall in order to implement a consistent closed-loop between marketing and sales.

Budget:

Create and manage sales budget.

Manage census to achieve occupancy and revenue goals.

Leverage sales tools and resources to identify new sales leads.

Monitor and analyze performance metrics and suggest improvements.

Perform research and identify new potential customers and new market opportunities

Responsible for the overall business volume and value (Targets)

Skills:

Sales Industry Experience: Has been successful as a team leader or supervisor in sales, experience and a working knowledge of the sales industry. Experience in the healthcare or senior care industry is a plus.

Leadership and Motivation Skills motivates employees to reach sales goals and needs to be able to effectively train, encourage, inspire and reward team members for their achievements.