Enhancesys - Business Analyst/Telecom Based Expert (3-8 yrs)

About the Role:

We are looking for Business analysts (or) SMEs

Responsibilities

- In a customer facing role, it will be required to understand, articulate and document the business requirements and changes.

- Evaluating business processes, anticipating requirements, uncovering areas for improvement & support Engr team to address Customer requirements

- Leading reviews of business processes / requirements with internal & external stake holders

- Conduct review meetings with both internal stakeholders and customers to track the progress of the requirements.

- Identify the features that can be productized from the customer requirements and update the product backlog.

- Performing requirements analysis. Viz Documenting & communicating the findings

- Effectively communicating the need with possible plans to cross-functional team members and management.

- Ensuring proposed solutions meet/address customer & business needs/requirements.

- Performing user acceptance testing.

- Prioritizing initiatives based on business needs and requirements.

- Serving as a liaison between stakeholders and users.

Requirements

- Minimum a bachelor's degree in business or related field.

- Proven experience of 3-8 years as Business analyst/subject matter expert.

- Exposure to Telco Service provider environment is preferred (Optional).

- Exposure to Sales and distribution platforms is preferred (Optional).

- Exceptional analytical and conceptual thinking skills.

- Ability to influence stakeholders and work closely with them to determine acceptable solutions.

- Excellent documentation skills.

- Experience in creating detailed reports and giving presentations.

- Experience in creating Flow diagrams and Mockups.

- A track record of following through on commitments.