Sr. Manager, Engineering - PLC

OpenGov seeks an experienced Sr. Manager, Engineering to lead our innovative team. This role is perfect for a leader who thrives in a fast-paced, multi-tenant SaaS environment and is passionate about leveraging React, JavaScript, TypeScript, Node.js , and Azure/AWS to build world-class solutions that will directly impact the effectiveness of local and state governments.

Our team designs and implements robust, cloud-native applications that streamline permitting and licensing workflows and enhance the user experience for our local and state governments. Your leadership will not only guide the technical direction of a talented team of engineers but also shape the strategic vision of our no code workflow orchestration platform. If you are excited about transforming ideas into scalable multi-tenant cloud solutions and inspiring a team of engineers to achieve technical excellence and continuous growth, we want you on our team.

At OpenGov, we are driven by our mission to power a more effective and accountable government. We offer a collaborative, diverse, and supportive environment where your contributions have a direct impact. With opportunities for professional growth, continuous learning, and flexible work arrangements, you will be part of a team committed to innovation and excellence.

Responsibilities:

Strategic Vision:

Collaborate with senior leadership to develop and execute a comprehensive technical strategy that aligns with the companys long-term objectives, ensuring a robust and future-proof engineering roadmap

Drive a long-term vision to scale engineering processes, infrastructure, and technology stacks to support organizational growth and evolving business needs

Influence senior leadership and stakeholders by providing insights and recommendations on technology trends, competitive landscape, and strategic opportunities

Leadership and Management:

Lead multiple engineering teams, including senior and mid-level engineers, providing strategic direction and ensuring cohesive execution across all projects

Recruit, develop, and retain top engineering talent, shaping an organizational structure that supports career growth, learning, and performance excellence

Foster a collaborative environment between teams, promoting information sharing, best practices, and a unified approach to product development

Spearhead major cross-functional initiatives, ensuring their successful execution and alignment with the company s strategic objectives

Technical Expertise:

Oversee the architectural design, development, and deployment of scalable, reliable, and secure multi-tenant SaaS solutions on Azure/AWS, setting high standards for technical excellence

Champion innovative technologies and development methodologies, ensuring the continuous evolution of our technical stack and processes to stay ahead of market demands

Collaboration and Communication:

Work closely with product managers, designers, and architects to ensure alignment between technical capabilities and business goals

Maintain clear and transparent communication channels within and across teams, providing updates on project status, system architecture, and timeline expectations

Coordinate with distributed teams to ensure seamless feature delivery in a fast-paced and collaborative environment

Operational Excellence:

Define and enforce stringent Service Level Agreements (SLAs) and reliability metrics, driving operational excellence and customer satisfaction

Transform existing processes by implementing proactive, efficient, and resilient systems that enhance operational performance and reduce technical debt

Lead initiatives that promote a culture of continuous improvement, embedding best practices and operational efficiencies across the engineering organization

• 10+ years of combined experience, including 5+ years of technical leadership and people management roles, and at least 5+ years of hands-on software development experience with one or more modern languages such as Java, .NET, JavaScript, or NodeJS.
• Demonstrated success in leading multiple teams and scaling engineering organizations to meet substantial business growth demands.
• Proven expertise in AWS cloud services and cloud-native architecture, with a strong ability to guide and mentor teams in leveraging these technologies.
• Comprehensive understanding of API design, multi-tenant architectures, distributed systems, microservices architecture, and CI/CD pipelines.
• Proven track record of successfully driving large-scale, consumer-facing enterprise SaaS software projects.
• Advanced knowledge of industry best practices in software development, architecture, and operational excellence.
• Experience in leading organizational change and driving cross-functional initiatives that align with business strategy and goals.
• Exceptional communication skills with an ability to influence and engage stakeholders at all levels across the organization.
• Strong strategic thinking and problem-solving abilities, with a history of driving clarity and successful outcomes in complex, ambiguous situations.
• Exemplary collaboration skills, fostering a culture of teamwork, transparency, and trust within and across engineering teams.