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1 Einfochips Engineer Job
ServiceNow ITOM Engineer
Einfochips
posted 14d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
We are looking for a ServiceNow ITOM expert with a strong background in CMDB, CSDM, Discovery, and Service Mapping. Here s a summary of the key responsibilities and qualifications for this role:
Responsibilities:
- ServiceNow ITOM Administration : Work as part of the ITOM admin team, developing custom software solutions.
- Consulting Services : Install, configure, and integrate ServiceNow ITOM products.
- Data Solutions : Design solutions for data import/export between ServiceNow and other systems.
- Platform Management : Manage application and platform upgrades, including impact assessments and remediation plans.
- User Support : Resolve escalated issues/defects within ServiceNow.
- Documentation : Prepare technical documentation as required.
- Knowledge Enhancement : Enhance customer knowledge in IT Operations Management using the ITIL v4 framework.
Required Technical and Professional Expertise:
- Experience : 3+ years with ServiceNow ITOM products.
- Platform Knowledge : Deep understanding of ServiceNow Platform, CSDM, CMDB, Discovery, and Service Mapping.
- Hands-On Skills : Strong experience in troubleshooting and configuring ServiceNow Discovery, Service Mapping, CMDB, and Event Management.
- Development Skills : Experience in scripting, customizing, and developing the ServiceNow platform, including automation using Flow Designer.
- Problem-Solving : Ability to troubleshoot platform issues, perform root cause analysis, and recommend corrective actions.
- Project Experience : Experience with multiple ServiceNow Discovery and Service Mapping projects involving various enterprise and open-source technologies.
Preferred Qualifications:
- Certifications : Accreditations in ServiceNow System Administrator and ITOM products like Discovery and Service Mapping.
Personal Attributes:
- Collaborative : Enjoys working in agile, creative environments.
- Ambitious : Works independently towards goals with a creative approach.
- Intuitive : Manages change effectively with strong time management skills.
- Interpersonal Skills : Contributes to team efforts and maintains up-to-date technical knowledge.
Employment Type: Full Time, Permanent
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What Engineer at Einfochips are saying
Rating based on 30 Engineer
reviews
Anonymous · Engineering - Software & QA
in Ahmedabad
Likes
Pathetic environment
Dislikes
Nothing was good there
- Salary - Bad
+6 more
Engineer salary at Einfochips
reported by
233
employees
with 2-6
years exp.
₹3
L/yr - ₹12
L/yr
23%
more
than the average Engineer Salary in India
View more details
What Einfochips employees are saying about work life
based on 479 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Einfochips Benefits
Submitted by Company
Flexibility and Paid Time off Health and Wellness Financial Wellbeing Family support and Care
Submitted by Employees
View more benefits 
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