67 Engagement Management Jobs

Health Engagement & Experience Consulting PractitionerFind endless opportunities to solve our clients toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries.Practice:Health & Public Service, Industry Consulting, Capability Network I Areas of Work:Healthcare Engagement | Level:Manager | Location:Gurgaon/Mumbai/Bangalore/ Hyderabad/Pune/Kolkata/Chennai | Years of Exp:7-12 yearsExplore an Exciting Career at AccentureAre you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest?Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities.As a part of the Accenture Life Sciences and Health practice, our 4000+ practitioners across the globe, help our clients make a meaningful impact on patients' lives through New Science, novel medical technologies and better collaboration.Together, let's deliver more effective, affordable, personalized patient outcomes. In thispractice, you'll help drive our Healthcare clients' strategy and business planning efforts, with the following initiatives:

Support small to medium-size teams to deliver management consulting projects for global clients. Help define commercial strategy, strategy implementation, market scoping, customer journeys, go-to-market strategy and process improvement.

Contribute as a part of pursuit teams, develop proposals and support efforts of the global sales team to win potential opportunities within the practice.

Build the practice and track metrics. Also, develop assets and methodologies, pointof-view, research or white papers, internal tools or materials for use by larger community.

Acquire skills that have utility across Health industry groups.

Draw insights from complex financial and quantitative analysis and integrate these findings across work streams and come up with an overall plan to drive strategy and solution development. Structure and implement forecasting models and identify transformation opportunities.

Identify company's key cost and value drivers and explain their priority and influence on business performance.

Develop strategies and operating models focused on 1 or 2 business units and assess likely competitive responses. Also, assess implementation readiness and points of greatest impact.

Manage proposals and business development efforts and coordinates with other colleagues to create consensus driven deliverables.

Execute a transformational change plan aligned with client's business strategy. Engage stakeholders in the change journey and build commitment for change.

Demonstrates good sales acumen, apply client knowledge, Accenture sales, opportunity management and contract processes to structure high impact solutions for clients.

Lead presentations for the entire project with the client. Advocate a point of view and orchestrates, address difficult questions during presentationsBring your best skills forward to excel in the role:

Health Industry expertise with understanding of US healthcare ecosystem on how health insurance is offered, administered, serviced, and managed in different categories; and on how care delivery is managed across different settings and different channels

End-to-end understanding of payer/provider functional value chain components

Proven team handling skills with an ability to engage effectively with multiple stakeholders

Ability to solve complex business problems and deliver client delight

Strong writing skills to build point of views on current industry trends

Good analytical and problem-solving skills with an aptitude to learn quickly

Excellent communication, interpersonal and presentation skills

Cross-cultural competence with an ability to thrive in a dynamic environmentRead more about us.Recent BlogsYour experience counts!

MBA from Tier-1 B-Schools OR a postgraduate degree with rich experience of working in US healthcare consulting domain and/or payer/provider front office roles will be a good fit as well Qualifications

7-12 years of relevant experience

End-to-end understanding of payer/provider value chain with an in-depth understanding of front office functions

Prior experience of working with US healthcare companies preferable or must have worked across engagements with US healthcare clients

Exposure to Data Strategy and GenAI for Health Use Cases

Should have project experience in working around (any 3-5):o Payer Sales Operations (Quote to Card)o Payer Sales Strategy and Marketingo Health Insurance Product Design / Benefit Designo CPQ (Configure-Pricing-Quoting) processeso Health Insurance Exchangeso Stakeholder experience design - Broker/Shopping/Member/Provider Portalso Digital Front Door Members/Patientso CRM Processes and Platformso Contact Centers / A&G / Member Retention and Loyalty

Capability/Process experience in SF Vlocity, SFMC, Highroads, Simplify products would be an added advantage

Consulting knowledge of Analytics/AI/IoT in Customer Experience area would be a plusWhats in it for you?

An opportunity to work on transformative projects with key G2000 clients

Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies.

Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional.

Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities

Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.About Accenture:Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.comAbout Accenture Strategy & Consulting:Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https://www.accenture.com/us-en/Careers/capability-networkAccenture Capability Network | Accenture in One WordAt the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.