Voice- Customer Service Executive, Customer Support Agent, CSE, CSA

Role & responsibilities

• Candidates will be required to make outbound calls & handle inbound calls.
• Regular communication with the client, to provide updates on the progress.
• Resolve customer queries/make adjustment with payments
• Update account status records
• Take actions to encourage timely debt payments

Preferred candidate profile

• Proven experience as a customer service representative in Debt Settlement or Debt Collection Process
• Familiarity with laws related to FDCPA
• Must have experience of MS Office and database
• Excellent communication skills (written and oral)
• Skilled in negotiation
• Problem-solving skills
• Good in calculations
• High school diploma: Associates/bachelors degree is a plus

Perks and benefits

5 Days Working

US Shift (7:30 PM to 4:30 AM Mon to Fri)

One Time Meal

Pick & Drop & PF

Lucrative Incentives

Share Updated CV :

Email : darpan@end2endconsultant.com

Call/WhatsApp : 9650078551