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3.8

based on 665 Reviews

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251 Encora Jobs

Product Support Consultant II

3-7 years

Bangalore / Bengaluru

1 vacancy

Product Support Consultant II

Encora

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Job Description

Encora is looking for Product Support Consultant II to join our dynamic team and embark on a rewarding career journey.
  • Provide technical support and assistance to customers using company products.
  • Troubleshoot and resolve product issues and inquiries.
  • Document and track customer interactions and resolutions.
  • Collaborate with engineering and development teams to address product defects.
  • Provide feedback to improve product functionality and user experience.
  • Stay updated on product features and updates.
  • Assist in creating support documentation and training materials.
  • Participate in team meetings and continuous improvement initiatives.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Product Support Consultant roles with real interview advice

People are getting interviews at Encora through

(based on 50 Encora interviews)
Job Portal
Referral
Company Website
Walkin
54%
18%
2%
2%
24% candidates got the interview through other sources.
High Confidence
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High Confidence means the data is based on a large number of responses received from the candidates.

What people at Encora are saying

What Encora employees are saying about work life

based on 665 employees
79%
96%
84%
94%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Encora Benefits

Submitted by Company
Job Training
Health Insurance
Soft Skill Training
Cafeteria
Submitted by Employees
Work From Home
Health Insurance
Job Training
Soft Skill Training
Free Food
Cafeteria +6 more
View more benefits

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Encora Bangalore / Bengaluru Office Location

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Bengaluru/Bangalore Office
#10, Brigade South Parade M.G. Road Bengaluru/Bangalore
560001

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