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Product Support Consultant II
Encora
posted 1mon ago
Job Description
Encora is looking for Product Support Consultant II to join our dynamic team and embark on a rewarding career journey.
- Provide technical support and assistance to customers using company products.
- Troubleshoot and resolve product issues and inquiries.
- Document and track customer interactions and resolutions.
- Collaborate with engineering and development teams to address product defects.
- Provide feedback to improve product functionality and user experience.
- Stay updated on product features and updates.
- Assist in creating support documentation and training materials.
- Participate in team meetings and continuous improvement initiatives.
Employment Type: Full Time, Permanent
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People are getting interviews at Encora through
People are getting interviews through
(based on 50 Encora interviews)
Job Portal
Referral
Company Website
Walkin
54%
18%
2%
2%
24% candidates got the interview through other sources.
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Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Encora are saying
What Encora employees are saying about work life
based on 665 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Encora Benefits
Submitted by Company
Job Training Health Insurance Soft Skill Training 
Cafeteria
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