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5 EllBee Technologies Jobs
Reservation Executive
EllBee Technologies
posted 14d ago
Job Role Insights
Key skills for the job
Job Description
Key Responsibilities
- Handle inbound inquiries via calls, emails, and online booking platforms.
- Manage room reservations, modifications, and cancellations efficiently.
- Provide accurate information on room categories, pricing, availability, and promotions.
- Upsell premium room categories and additional services to maximize revenue.
- Ensure a smooth reservation process by maintaining accurate records in the system.
- Coordinate with front desk and housekeeping teams for seamless guest experiences.
- Address customer concerns and resolve booking-related issues professionally.
- Process payments and ensure adherence to company policies.
- Assist in preparing daily reports on occupancy, revenue, and reservations.
- Stay updated with hotel offerings, local attractions, and travel trends.
Employment Type: Full Time, Permanent
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