Edgistify - Manager - Operations (5-10 yrs)

Job Description: Operations Manager Bangalore

Position: Operations Manager

Experience: 5+ years

Location: New Timber Yard Layout, Bangalore

Department: Operations

About Us:

- At Edgistify, we specialize in delivering comprehensive supply chain solutions that cater to businesses' evolving needs.

- Our mission is to streamline logistics and warehouse operations, enabling our clients to achieve efficiency and excellence.

- We're looking for a seasoned Operations Manager to join our team and oversee the seamless management of our warehousing operations.

Key Responsibilities:

Warehouse Operations Management:

- Oversee day-to-day operations in the warehouse, ensuring a smooth flow of inbound and outbound logistics.

- Implement standard operating procedures (SOPs) for inventory management, picking, packing, and dispatch.

- Monitor and analyze warehouse performance metrics like throughput, order accuracy, and inventory turnover.

Vendor Management:

- Manage relationships with logistics partners, suppliers, and other third-party vendors.

- Negotiate contracts and service agreements to ensure cost-effective procurement and service delivery.

- Conduct regular vendor performance evaluations and ensure adherence to quality and delivery standards.

Client Management:

- Serve as the primary point of contact for key clients, addressing their concerns and ensuring timely resolution.

- Understand client requirements and align warehouse operations to meet their SLAs (Service Level Agreements).

- Regularly provide clients with operational insights and updates through performance reports and review meetings.

Process Optimization & Continuous Improvement:

- Identify areas for process improvement and drive initiatives to enhance operational efficiency.

- Implement lean methodologies and best practices to minimize wastage and maximize productivity.

- Conduct periodic audits to ensure compliance with industry standards and company policies.

Team Leadership & Training:

- Lead a team of warehouse supervisors, associates, and support staff, fostering a culture of accountability and teamwork.

- Develop and implement training programs to upskill the team on SOPs, safety protocols, and the use of warehouse management systems (WMS).

- Monitor and manage staff productivity, conduct performance reviews, and handle employee grievances.

Data Analysis & Reporting:

- Utilize MS Excel for data analysis, inventory tracking, and generating detailed reports.

- Prepare monthly, quarterly, and annual reports on warehouse operations, KPIs, and cost management.

- Use data-driven insights to forecast demand, manage capacity planning, and ensure optimal stock levels.

Required Skills & Qualifications:

Educational Background:

- Bachelor's/Masters degree in Supply Chain Management, Logistics, Operations, or a related field.

Experience:

- Minimum of 4 years of hands-on experience in warehouse management, logistics, or supply chain operations.

- Proven track record in managing end-to-end warehouse operations, vendor relationships, and client coordination.

Technical Skills:

- Proficiency in MS Excel for data analysis, reporting, and inventory management (e.g., pivot tables, VLOOKUPs, and advanced functions).

- Experience with Warehouse Management Systems (WMS), ERP software, and other supply chain management tools.

- Strong understanding of logistics workflows, inventory control, and transportation management.

Soft Skills:

- Excellent communication and interpersonal skills to effectively collaborate with clients, vendors, and team members.

- Strong problem-solving and decision-making abilities to manage challenges in a fast-paced environment.

- Ability to adapt to changing priorities and manage multiple tasks simultaneously.

What We Offer:

- Competitive salary and performance-based incentives.

- A collaborative and growth-oriented work environment.

- Opportunities for professional development and learning.