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ECS FINANCIAL SERVICE

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3.6

based on 13 Reviews

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11 ECS FINANCIAL SERVICE Jobs

Implementation Manager / Technical Project Manager

ECS Fin

 · 

3.6

 based on 13 Reviews

7-12 years

Thiruvananthapuram

1 vacancy

Implementation Manager / Technical Project Manager

ECS FINANCIAL SERVICE

posted 3mon ago

Job Role Insights

Flexible timing

Key skills for the job

Project Management Information Technology PMP Agile Coaching JIRA Troubleshooting

+ 3 more

Job Description


Implementation Manager / Technical Project Manager
Experience: 7+ years
Project Planning
  • Oversee the entire project lifecycle, from planning to deployment, ensuring alignment with scope, budget, and timelines.
  • Partner with cross-functional teams (Product, Engineering, Sales) to create detailed project plans, set objectives, and define key deliverables.
  • Manage and track budgets, schedules, and resources to drive successful project outcomes.
    • Client Communication
  • Serve as the main point of contact for clients during the implementation phase, providing consistent updates, managing expectations, and addressing client needs.
  • Facilitate regular project meetings, document progress, and ensure alignment with client objectives.
  • Manage client escalations, working to quickly resolve issues and maintain a high level of client satisfaction.
    • Technical Supervision
  • Oversee the technical aspects of product implementations, ensuring compatibility with client systems and addressing technical requirements.
  • Act as a liaison between clients and internal technical teams to ensure that solutions are delivered effectively and meet client specifications.
  • Ensure technical documentation is up-to-date and assist with troubleshooting during the implementation phase.
    • Risk and Issue Management
  • Identify potential project risks early and apply strategies to prevent disruptions.
  • Track progress closely, resolving issues quickly to keep projects aligned with client and company goals.
    • Process Improvement Reporting
  • Regularly assess project processes and suggest improvements to improve efficiency.
  • Prepare and share project reports, KPIs, and metrics with stakeholders.
    • Required Candidate profile
  • 7+ years of experience in project management in a software or fintech company ideally involved in product implementation.
  • Experience in managing complex projects with a high level of technical complexity.
  • Familiarity with project management tools (e.g., JIRA, Microsoft Project, Asana).
  • Strong understanding of technical integrations, APIs, and the software development lifecycle.
  • Ability to maintain strong client relationships, manage client expectations, and communicate effectively.
  • Skilled at identifying issues, assessing potential risks, and implementing effective solutions.
  • Good written and verbal communication skills, with the ability to convey technical information to both technical and non-technical stakeholders.
  • Bachelor s degree in Information Technology, Computer Science, or a related field.
  • Certifications such as PMP, PRINCE2, Agile Certified Practitioner (ACP), or Certified Scrum Master (CSM) are a plus.
    • Job Category: Implementation Manager Technical Project Manager
    Job Type: Full Time
    Job Location: Trivandrum - India


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    Employment Type: Full Time, Permanent

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    What people at ECS FINANCIAL SERVICE are saying

    What ECS FINANCIAL SERVICE employees are saying about work life

    based on 13 employees
    50%
    74%
    87%
    100%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    ECS FINANCIAL SERVICE Benefits

    Soft Skill Training
    Work From Home
    Health Insurance
    Free Transport
    Child care
    Gymnasium +6 more
    View more benefits

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