Desktop Support Engineer

Only those candidates apply who are interested to relocate/commute to Dahej location (Gujarat)

Job description - Customer Support Engineer

Role & responsibilities

Configuration of Outlook,

Microsoft Office products Word, Excel, Access, Internet Explorer, Windows XP, desktops,

laptops, printers,

Installation of Operating Systems Win XP, Win 7, Win 8,Win 10

Troubleshooting & maintenance of PCs. & Laptops.

Installation of application software.

Installation of device drivers & hardware components

Concept of Network Technology

Knowledge on connectivity of end to end devices

Knowledge of Ethernet Technology & its Medium

Concept of IP Flow

Knowledge of OSI Layer

Knowledge of TCP / IP

Knowledge about Network Architecture and its design rules

Routing Protocols

Knowledge of Class full, Classless, Access list, Metro Ethernet, Stub Router, NAT, VLAN,

STP

Knowledge of IP Services