The Deal Desk Analyst will play a key role in managing data entry for our global sales teams and providing essential sales support. You will be responsible for mastering our internal systems, Zoho CRM and Eagle Eye s proprietary platform (EE Admin), and for assisting sales reps worldwide with their operational needs.
This position offers a fantastic opportunity to work U.S. time zones while based in Bangalore, interacting regularly with teams across the globe. Roughly 80% of your responsibilities will involve ensuring accurate data entry and management, while 20% will focus on helping sales reps with questions, processes, and finding internal resources.
Location: Bangalore, India (In-office, 5 days a week) Shift: 9-hour shift (1-hour break), covering U.S. time zones: 7:00 AM - 7:00 PM Austin time (8:00 AM - 5:00 PM East to West Coast) Reports to: Local Head of Deal Desk (Revenue Operations Team)
Desired Skills Experience:
Data Entry and System Management (80%):
Accurately input and manage sales data in Zoho CRM and EE Admin systems.
Track deal flow, contracts, and sales activity while ensuring high data integrity.
Process orders and sales information in a timely and organized manner.
Sales Team Support (20%):
Serve as the primary point of contact for 6-9 assigned sales reps, assisting them with data-related questions and internal processes.
Provide support by helping sales reps access the right tools, content, and contacts for their deals.
Collaborate with various departments like finance, marketing, and customer success to resolve sales issues or challenges.
System Mastery and Improvement:
Become an expert in the use of Zoho CRM and EE Admin to optimize sales operations.
Continuously work on improving the process and system efficiency to better support the sales organization.
Career Development Opportunities: As an entry-level role, this position offers multiple paths for career growth, including:
CRM Administrator
Data Analyst
Revenue Operations Specialist
Customer Support Representative
Various technical teams within Eagle Eye Networks
Qualifications:
Experience:
1-3 years of experience in sales support, data entry, or deal desk roles is preferred. Recent graduates with strong organizational skills are encouraged to apply.
Skills:
Proficiency with CRM systems (Zoho CRM experience is a plus).
Strong attention to detail, excellent data management, and organizational abilities.
Effective communication skills for coordinating across teams and regions.
Ability to manage time efficiently and work within a U.S. time zone.
Why Join Us:
Exciting Growth Opportunities: Be part of a dynamic, fast-growing tech company revolutionizing cloud-based surveillance.
Global Exposure: Collaborate with teams from all over the world and gain international experience.
Career Advancement: Start in an entry-level role with numerous opportunities for advancement within the company.