Salesforce QC Analyst

Test Planning and Strategy:
Develop comprehensive test plans and strategies for Salesforce projects.
Collaborate with stakeholders to understand business requirements and define test objectives
Test Case Development:
Create detailed, accurate, and reusable test cases based on business requirements and technical specifications.
Review and optimize test cases to ensure coverage and efficiency.
Test Execution:
Execute manual test cases across various Salesforce environments.
Perform functional, integration, system, regression, and UAT testing.
Verify and validate Salesforce configurations, customizations, and integrations.
Defect Management:
Identify, document, and track defects in detail using defect management tools.
Collaborate with developers and project managers to resolve issues promptly.
Conduct root cause analysis of defects and ensure their resolution.
Security and Access Testing:
Validate different levels of security, user profiles, roles, and permissions to ensure proper security measures are in place.

Reporting and Documentation:
Document test results, prepare test execution reports, and communicate findings to stakeholders.
Maintain up-to-date test documentation and artifacts.

Continuous Improvement:
Stay informed about Salesforce updates, releases, and best practices.
Provide recommendations for process improvements and contribute to the overall quality assurance strategy.

Qualifications
Education:
Bachelor s degree in Computer Science, Information Technology, or a related field.
Experience:
4+ years of experience in manual testing, with a focus on Salesforce.
Proven track record in testing Salesforce configurations, customizations, and integrations.

Skills:
In-depth understanding of Salesforce architecture and data model.
Proficient in writing and executing complex SQL queries.
Strong knowledge of testing methodologies, tools, and processes.
Familiarity with test management tools such as TestRail, Zephyr, or similar.
Excellent defect documentation and tracking skills using tools like JIRA, Bugzilla, etc.
Strong analytical, problem-solving, and troubleshooting skills.
Exceptional communication and collaboration skills.
Preferred Qualifications:
Salesforce certifications such as Salesforce Administrator, Platform App Builder, or equivalent.
Experience with Agile/Scrum methodologies.
Exposure to automated testing tools and frameworks.