Sr Analyst I Infrastructure Services

Key Responsibilities:

• Design, develop, test, and deploy new automation solutions and enhancements to existing systems.

• Collaborate within an Agile/Scrum team, participating in planning, daily stand-ups, reviews, and retrospectives.

• Identify and communicate issues or risks during project phases, contributing to solutions and process improvements.

• Support operational teams during User Acceptance Testing (UAT) and rollout phases.

• Utilize knowledge-sharing tools and resources for project benefit and professional development.

Technical Skills and Qualifications:

• Bachelor s degree in computer science or a related field, or equivalent professional experience.

• 5+ years of experience in OpenText Server Automation Tool. (Mandatory)

• Proficiency in installation, setup and troubleshooting of SA.

• Strong OS support Knowledge in Windows and Redhat Domain

• Good knowledge of the server patching process.

• Familiarity with support processes such as Problem, Change, Incident, and Service Level Management.

• Required skills include Python, Shell scripting,

• PowerShell, and Robotic Process Automation (Power Automate).

• Strong understanding of operating systems and experience with automation tools like Ansible, Jenkins, Nexus, and Operations Orchestration.

• Ability to work effectively in international, multicultural teams while managing time efficiently.

• Self-motivated with a high level of discipline, delivery-focused, and willing to learn new systems and business processes.