Manager Cloud Engineering-2

Job Description:

Responsibilities

• 24*7 Support of DXC production Cloud Offerings
  • including operations, incidents, service requests and execution of changes
• Proactively and continuously improve the service through
  • driving further automation
  • fixing incident root causes
  • suggesting more agile and effective ways of working
• Take full ownership of incoming actions and issues and drive them to resolution
  • Work within a tight Cloud Operations multi-skilled team
  • Using the skills you have now
  • Consulting with other team members to extend your reach to get to success
  • Sharing back what you ve learned
• Handle some simple NSSR (Non Standard Service requests) logged by customers: provide proposal to customer and implement Work within a tight Cloud Operations multi-skilled team
• Ensure contractual SLAs are met
• Conform and adhere to change management process for customer environments.
• Leverage existing full/partial automation from other teams to expedite deployments
• Understand and contribute to processes and tools used by team
• Identify areas of operations quality deficit or automation opportunities
• Contribute relevant automation and operation artefacts back to DXC Cloud offerings
• Support POC deployments as required for client or automation development

Skills and Qualifications

Strong experience in system administration and deploy the cloud solutions through Infrastructure as code.

Strong knowledge in AWS administration, and support experience

Strong knowledge in the services for not limited to

o AWS Security (IAM, Roles, Policies, etc.)

o S3, EC2, ECS, EBS, AMI

o VPC, Subnet, Route Table, Security Groups, NACL, VPG etc

o SSM, Patch Manager

o Elastic Load Balancing, Auto Scaling, WAF,

o CloudWatch, Cloudtrail, AWS Config

o CloudFormation Template

o AWS Costs and Pricing

o RDS setup and Configuration

Experience in IPSec VPN between AWS and Customer Data Center.

Experience in any vRouter, Proxy Server Configuration and Setup.

Excellent Administration experience in any Operating Systems (Windows 2012 R2, RHEL 6/7)

Understanding network protocols and services (DNS, HTTP(S), SSH, FTP, SMTP, DHCP, TCP,IP etc)

Understanding in any Languages Python, Power shell, Bash, Node.JS, Javascript etc will be and advantage

Understanding and Practicing the Security Best Practices.

Excellent knowledge in ITSM Process.

Additional Preferred Qualifications

Build and extend monitoring and dashboard solutions (Splunk etc) for internal and external clients.

Experience in Configuration management tools (Ansible, Chef etc)

Qualifications: -

Bachelor s degree in Information Science / Information Technology, Computer Science, Engineering, or a related field.

AWS Sysops Administrator Associate

AWS Certified Solution Architect Professional

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