You will be joining Foundational Platforms team responsible for the strategy and development for the core, cross-technology software tool sets of IT Service Management and IT Asset Management. These products are vital to friction-less processes that are reliant on golden source data, and to enable intelligent use and management of the application/service estate. Foundational Platforms is responsible for driving improvement in the governance processes and exposing the data necessary to capitalize on analytics and automation opportunities.
The Product Owner is aligned to the Scrum teams and acts as the single point of contact for the individual Scrum Teams that are delivering capabilities for the modules within the platform that they are responsible for.
Overall, the Product Owner is responsible for maximizing the value of the configuration delivered by a Scrum Team(s), ensuring alignment to business outcomes
What we ll offer you
As part of our flexible scheme, here are just some of the benefits that you ll enjoy
Best in class leave policy
Gender neutral parental leaves
100% reimbursement under childcare assistance benefit (gender neutral)
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above
Your key responsibilities
The Product Owner will be responsible for:
Support Senior Product Owners in the vision for in-scope platform modules in alignment with the overall business outcomes
Product backlog management
Prioritizing needs
Overseeing module configuration
Anticipating customer needs
Stakeholder management
Keeping up to date with the ServiceNow roadmap for their respective modules
Understand platform set up, capacity planning, monitoring, and performance improvement
You will be involved in:
Plan and align product area to business strategy
Demand Management
Assistance with requests, Collate, Assess, Align
Product Governance
Feature and Epic Governance
Demand Assessment - platform alignment, business process, technical, operational
Organisation Change Management
Training and Release testing
Release collateral, KM, announcements and guided tours
Product Management
Forming the Product Backlog
Release & Sprint planning
Refining the Sprint Backlog
Story Authoring & Story Validation
Story Prioritisation
Your skills and experience
Overall IT experience of 10+ years
+3 years experience in IT in large corporate environments, specifically in the area of Product Management or in Financial Services Technology in a client-facing function.
+3 Project Management Experience
ServiceNow foundational knowledge
IITIL / best practice service context
Ability to work in virtual teams and in matrix structures
Graduate Degree from a university (or equivalent diploma / work experience)
How we ll support you
Training and development to help you excel in your career
Coaching and support from experts in your team
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs