AmbitionBox
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
515 DWS Investment Jobs
Client Service Officer - CSO, AVP
DWS Investment
posted 17hr ago
Job Role Insights
Key skills for the job
Job Description
- The Working Capital (WoCA) team has overall responsibility for managing Financial Supply Chain Programs across our global locations. The WoCA Documentation team looks at the Supplier Finance Onboarding and Repapering Legal documentation and Static System set-ups for all the suppliers. The team liaises with the Program Managers and the Suppliers for finalization of the Contract and Legal Documentation.
- The Client Service Officer is focused on providing excellent customer service and customer-oriented solutions with respect to the Legal Documentation and system operations for suppliers. Candidate/Applicant supports suppliers in case of problems independently, proactively, and efficiently to ensure customer satisfaction, while providing guidance to Suppliers and Program Managers. The CSO provides feedback and best advice to team members, as appropriate, so that individual and shared performance reflects current and meets the future requirements of the bank. In some cases, CSO assists the Supplier Program process by connecting with suppliers, liaising with Program Mangers and operations departments to provide information to meet internal guidelines and external legal/regulatory frameworks.
What we ll offer you
As part of our flexible scheme, here are just some of the benefits that you ll enjoy.
- Best in class leave policy.
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
Your key responsibilities
- You work closely with key teams within the Bank throughout the supplier on-boarding processes to ensure suppliers are on-boarded efficiently and within agreed Service Level Agreements (SLA).
- You create standard supplier contracts and supplier contracts with limited complexity.
- You accompany the technical implementation of new suppliers from start to finish.
- You participate in discussions with customers and stakeholders to inform them on the on-boarding status or to answer questions about contract documentation, with guidance from Client Service Specialists for customized/ negotiated contracts
- You handle client complaints competently, including escalations of recurring incidents, with guidance from Client Service Specialists
Your skills and experience
- Proficiency in German Language at least B2 level or equivalent
- MBA with 2 years experience.
- Preferably a Law Graduate.
- Experience in a legal documentation vetting and customer Service
- Spoken and written fluency in English and in one or more EU languages, preferably German
- Distinctive flexibility and ability to produce work results of the highest quality under time pressure and while prioritizing
- Tech savviness and good knowledge of MS Office applications
- Team player with strong interpersonal and communication skills, also in multi-cultural work settings.
How we ll support you
- Training and development to help you excel in your career.
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression.
- A range of flexible benefits that you can tailor to suit your needs.
Employment Type: Full Time, Permanent
Read full job descriptionCompare DWS Investment with
TCS
Compare
Accenture
Compare
Wipro
Compare
Cognizant
Compare
Capgemini
Compare
HDFC Bank
Compare
Infosys
Compare
ICICI Bank
Compare
HCLTech
Compare
Tech Mahindra
Compare
Genpact
Compare
Teleperformance
Compare
Concentrix Corporation
Compare
Axis Bank
Compare
Amazon
Compare
Jio
Compare
iEnergizer
Compare
Reliance Retail
Compare
IBM
Compare
LTIMindtree
Compare
Similar Jobs for you
Recently Viewed
JOBS
Accenture
No Jobs
SALARIES
Alphabetics Business Machines
No Salaries
JOBS
MasterCard
No Jobs
LIST OF COMPANIES
Alphabetics Business Machines
Overview
REVIEWS
Vivo
No Reviews
JOBS
Dow Media
No Jobs
LIST OF COMPANIES
Bhansali Engineering Polymers
Overview
REVIEWS
e-Stone Information Technology
No Reviews
JOBS
BNY
No Jobs
Share an Interview
How was your last interview experience?
Feedback
