Change Approval Board Manager

Responsibilities Main function of job: As a Change Manager you will be responsible for managing all aspects of IT changes, monitoring processes and systems technology to deliver a consistent level of service to our Global business. Relationships: Responsible to: Digital Experience Senior Manager Liaison with: DWF Group Main Duties: Leading on change management initiatives across the business. Assess and analyse the impact of changes on the IT department and the business ensuring that this aligns to our objectives. Develop and execute change management strategies and plans that minimize resistance and maximize engagement from stakeholders across the business. Ensure effective communication and collaboration takes place with stakeholders at all levels to ensure alignment and support for the changes Provide training, coaching, and guidance to IT staff and users on the new processes, systems, and tools. Monitor and evaluate the effectiveness of the change management initiatives and report on the outcomes. Provide updates on change success/ failure to Senior Management on a regular basis highlighting the impact to the business. Identify and manage risks and issues related to the changes and escalate to Senior Management as needed. Ensure that all change projects are implemented within specific timeframes and are executed and confirmed within pre-agreed budget. Ensure effective communication is provided to the business should change affect downtime and restrict services to system access. Collate change information via a report and communicate by email all changes that have taken place. Chair at least 2 meetings per week to communicate change implementation to agree and discuss any failed changes with Finance, HR, IT, Workplace and any affected teams. Manage and agree any change freeze with the business and communicate to appropriate and affected parties. What will help you succeed in this roleExperience and Competence: Demonstrate clear strategic planning and vision skills Ability to influence all levels of stakeholders and persuade change Proven experience of meeting targets and deadlines The ability to work well under pressure and to meet tight deadlines Proven track record of successfully managing complex and large-scale change projects Strong knowledge of change management methodologies, tools, and best practices Excellent communication, presentation, and interpersonal skills Ability to work independently and as part of a team in a fast-paced and dynamic environment Flexibility and adaptability to changing priorities and demands Bachelors degree in IT, business, or related field (desirable) A strong background in change management, preferably in the legal or professional services sector Outlook, Excel, Ticket Management Solution What we offerAt DWF, we deeply appreciate the significance of offering a comprehensive rewards package that extends beyond a basic salary. Our commitment is to ensure that each member of our team not only feels valued but is also duly rewarded throughout their tenure with us. Upon joining our organisation, you will have the opportunity to select from a diverse array of benefits, allowing you to carefully tailor a package that perfectly aligns with your individual needs and those of your family. In addition to our standard benefits, we offer a wide range of flexible benefits and robust well-being programs. Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation. We aim to create a positive experience for all candidates and offer any adjustments or additional support. About us DWF is a global legal business providing Complex, Managed and Connected Services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.