Dvio Digital - Lead - Client Operations (4-6 yrs)

- As Lead - Client Operations, you will act as the main point of contact for clients, managing their accounts, ensuring the successful execution of campaigns, and driving client satisfaction.

- This role demands strategic thinking, operational excellence, and a deep understanding of digital marketing.

Roles and Responsibilities

- Act as the primary liaison between clients and internal teams to align goals and deliverables.

- Oversee daily operations for client accounts to ensure timely and high-quality campaign execution.

- Understand client needs and translate them into actionable and effective digital strategies.

- Provide clients with insights on digital marketing trends, advising on strategies to maximize impact.

- Manage client expectations, resolve issues promptly, and ensure smooth operations.

- Monitor campaign performance, analyze results, and provide optimization recommendations.

- Handle budgets efficiently, track expenses, and ensure financial targets are met.

- Lead client meetings, present detailed reports, and propose innovative strategies.

- Collaborate with internal teams to ensure seamless delivery and consistent communication.

Skills and Qualifications Required:

- 4+ years of experience managing client accounts, preferably within a digital agency.

- Strong communication and interpersonal skills with the ability to build and maintain client relationships.

- In-depth knowledge of digital marketing, social media strategies, and campaign execution.

- Creative thinking and excellent presentation skills to deliver impactful proposals.

- Strong business acumen with proven budget management experience.

- Ability to lead, inspire, and collaborate effectively with cross-functional teams.

Why Join DViO Digital?

- Opportunity to work in an innovative and dynamic environment with a diverse portfolio of clients.

- Be part of exciting and impactful digital marketing projects.

- Competitive salary and ample growth opportunities in a forward-thinking organization