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Corporate Travel Coordinator
Dunnhumby
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Knowledge of travel risk management and safety procedures.
- Support the Global H&S, Physical Security and Travel Manager with regular meetings and quarterly business reviews with the Global Travel Management company.
- Establish a strong collaborative relationship with other global offices (UK, India, USA, and LATAM).
- Ensure travel arrangements comply with company policy and budget.
- Maintain and update the dunnhumby Global Business Travel and Expenses Policy and dh Travel Hub to ensure all relevant documents are up to date.
- Be the primary contact for all travel and event queries and be the escalation point for any service issues/complaints ensuring these are followed up promptly and effectively to achieve a full resolution. All service-related complaints and issues must be regularly monitored and documented.
- Perform regular daily checks on the Approval Tool to ensure all travel request have been routed to the correct approvers and approved promptly, to avoid the risk of missed fares and cancelled bookings.
- Inform the appropriate governance structure of any expenditure over 3.5k.
- Conduct daily reviews of all travel bookings and proactively question any fares or rates that appear high, ensuring that cheaper alternatives are always being offered.
- Deal with all online booking tool queries and updates.
- Check the daily pre-trip travel reports to visually track the locations of our colleagues, identifying any bookings made to high-risk countries or any other risks (i.e. solo female travellers/early morning arrivals etc) and report these to the Physical Security Team.
- Administer and maintain the Healix portal, which displays all colleagues travel details ensuring that any leavers are removed from the system. Do quarterly check-ins with Healix to ensure they are receiving all our global PNR data. Check the weekly Healix reports to check any missing data with the Travel Agent.
- Work in collaboration with Accounts Payable Team with reconciling the monthly lodge card payments generated by the TMC to ensure all transactions are correct and any refunds/credits have been issued.
- Assist with the negotiations for global preferred hotels and establish a strong working relationship with them to ensure ongoing support for any urgent bookings.
- Report any regular out of policy bookings to the Global H&S, Physical Security and Travel Manager for investigation.
- Assist with the completion of the annual Travel Pattern for dunnhumby for our Tesco insurers.
- Provide training for all users and new starters on travel booking platforms, processes, and the Global Travel Policy.
- Stay updated on new travel technologies and tools.
- Gain regular feedback from travellers/travel bookers to continuously improve travel services.
- Work with the Global H&S, Physical Security and Travel Manager on producing relevant and timely monthly data on travel volumes and costs (and suggest cost saving opportunities)
Employment Type: Full Time, Permanent
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What people at Dunnhumby are saying
What Dunnhumby employees are saying about work life
based on 153 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Dunnhumby Benefits
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