Travel Team Manager

Company Description

Company Overview

Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across nine offices.

Based at our Mumbai office, the Travel Team Manager will be responsible for owning the operations of corporate travel for our global organization. Someone who will manage travel vendor relationships, ensure exemplary customer service regarding all things corporate travel, partner with our internal teams to align on budgets and compliance, and manage a team of Coordinators. Reporting to the Head of Real Estate, the main responsibilities of this role will include but are not limited to:

• Provide exceptional service to key stakeholders with planning and booking business trips

• Ensure all trips are in line with travel policies and insurance

• Maintain relationships with vendors, travel partners, and other stakeholders

• Work with Property leadership to allow finance to have full oversight of spend, and to help align future budgets targeted with a 20% saving across the 1st year for Third Bridge overall spend, and also ensure accurate recording to allow reclaim of taxes more efficiently across the business (VAT as an example in the UK)

• Partner with the team for CO2 returns such as Ecovadis and science-based targets offsetting where available (i.e. BA scheme)

• Managing travel insurance claims to ensure all due funds are received back for delays, cancellations, missed flights, etc.

• Arrange travel visas for international travel

• Input trip details onto our 3rd party system, International SOS, as part of our H&S policy and to allow Finance to track for taxable reasons

• Educate employees regarding the cancellation policy, refunds, or any penalties

• Stay informed about travel trends, regulations, and industry-related news to offer the best possible service.

• Prior experience as a corporate travel consultant , travel agent, or similar role with an exceptional customer service record

• Expertise in corporate travel

• Meticulous planner with attention to detail with bookings, payments or other travel-related requirements

• Excellent communication and managing skills to build and maintain client relationships

• Proficiency in research and writing (local and international travel arrangements)

• Ability to work under tight deadlines and manage multiple client bookings

• Proficiency in English (written and spoken)

We ensure every team member is able to bring their best self to work as well as in their lives outside - take a look at our benefits:

How will you be rewarded?

• Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience.
• Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure.
• Learning & Development: Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications.
• Health & Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health.
• Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC.
• Flexibility: Embrace our work-from-anywhere policy, hybrid work options, and enjoy "Winter Fridays."
• Fun at Work: Unwind in our breakout area with games like foosball, Table Tennis, and PlayStation5.
• Recognition & Rewards: Earn points through our colleague-to-colleague recognition program, redeemable for hotels, gift cards, charity donations, and more.
• Snacks & Refreshments: Stay energised with daily snacks, tea, and coffee provided.
• CSR Days: Contribute to social responsibility with 2 CSR days annually - take time off to volunteer.
• Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws.

The successful candidate must, by the start of the employment, have permission to work in the country they are applying.

We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application