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Strategic Account Manager

Dun & Bradstreet

posted 1mon ago

Job Role Insights

Flexible timing

Job Description

  • Complete ownership of existing accounts
    • Periodic meetings with all customers in the portfolio
    • Ensuring touch points in different business segment of customers in the portfolio.
    • Ensure retention rate of 85% and upwards on the existing account base
    • Explore opportunities of upselling accounts through cross- sell / upsell via other D&B product & offerings
    • Ensuring upsell of ESG reports to all customers in the portfolio
    • Identifying market research opportunities in the existing accounts and build pipeline of the same
    • Identification and planning through risk profiling - high / low and accordingly plan sales and revenue fulfillment
    • Ensuring timely renewal of all the existing accounts while maintaining service levels and escalations both internally and externally
    • Responsible for the overall accounts receivables, document collection for the allotted accounts
    • Provide industry updates / D&B updates on products, literature, CFO club initiatives, etc, at regular intervals to clients and maintain a constant relationship with the existing customers through courtesy meetings
    • Ensure bundled sales of D-U-N-S registered & ESG registered in existing accounts, comprising at least 35% of volumes allocated
    • Would be responsible for the business targets of self
    • Always ensure process adherence and error free timely delivery of projects
    • Liaising with the operations team for a smooth delivery of the product and ensuring the service expectations of the customers are met
    • Maintaining the data / client contact details in appropriate data warehouses hygienically
    • Progress reviews and forecasting reports are filed periodically as required by the management
    • Regular update of all the activities in the tools provided and track the movement of all such activities
Key Requirements
    • MBA or any post-graduation with relevant experience of 3-5 years in business development.
    • Should have good knowledge of the local commercial and industrial belts.
    • Ability to comprehend and analyze financial statements.
    • Highly articulate with excellent business communication (verbal and written) skills and presentation skills suitable for a global corporate environment.
    • Should not have apprehensions to travel beyond city limits for the interest of business.
    • Strong analytical skills and ability to provide value added insights.
    • Possesses excellent MS-Excel, MS-PowerPoint, and MS-Word skills

Employment Type: Full Time, Permanent

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People are getting interviews at Dun & Bradstreet through

(based on 20 Dun & Bradstreet interviews)
Job Portal
Company Website
Referral
Recruitment Consultant
35%
15%
10%
10%
30% candidates got the interview through other sources.
High Confidence
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High Confidence means the data is based on a large number of responses received from the candidates.

What people at Dun & Bradstreet are saying

3.6
 Rating based on 24 Strategic Account Manager reviews

Likes

Good place to learn and decent work life balance

Dislikes

I was part of CCAM Team, corporates undertaking Third party risk assessment team. Working environment was extremely political and stressful. Despite highlighting it to Regional head, situation did not improved rather worsened. Petty politics.

Read 24 reviews

Strategic Account Manager salary at Dun & Bradstreet

reported by 167 employees with 3-9 years exp.
₹6.9 L/yr - ₹24 L/yr
6% more than the average Strategic Account Manager Salary in India
View more details

What Dun & Bradstreet employees are saying about work life

based on 299 employees
72%
92%
56%
84%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Dun & Bradstreet Benefits

Work From Home
Health Insurance
Cafeteria
Soft Skill Training
Job Training
Free Transport +6 more
View more benefits

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