Senior Manager, Engineering

Duck Creek s products are designed for cloud-native true SaaS architecture and have a complex architecture that spans multiple layers of code and functionality. All products are deployed on the Azure cloud platform and use several Azure cloud services. We complete end-to-end automated testing and automate the end-to-end build to production deployment CI/CD processes. We are building a future-forward Duck Creek platform that will serve as the foundation for all the products and will provide multiple services that other products will use. The platform will include infrastructure, data, and various other services that will be required by all the products. You will work on one or more of Duck Creek s products.

As a Senior People Manager, engineering responsible for managing and for the performance and results of multiple agile teams across the Engineering organization along with following responsibilities.

• Manages and is accountable for the performance and results of multiple agile teams across the Engineering organization.

• Manages the planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods.

• Provides leadership to agile teams and builds and leads a culture of accountability to meet business objectives and goals.

• Leads and supervises team(s) and assumes people management responsibilities including, but not limited to, the management of direct reports, and applicable subordinate team members, setting performance objectives, and conducting annual performance reviews.

• Develops staff members through coaching and fostering a positive work environment.

• Mentors and grows team leaders.

• Leads and manages the technical activities of multiple complex software development projects.

• Drives teams to adhere to existing processes and define new/improved processes.

• Motivates teams to solve problems and deliver high-quality results.

• Establishes operational objectives and plans and delegates assignments to staff members.

• Provides end-to-end governance.

• Manages stakeholder relationships across the business group.

• Performs risk & dependency management across the engineering organization.

• Oversees resource planning activities.

• Drives process improvement across the suite.

• Plays an active lead role within the skill organization.

• Ensures the team delivers software within the accepted quality standards by facilitating a working definition of done (DoD) for Agile stories within each team.

• Performs other related duties and activities as required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

WHAT YOU VE DONE

QUALIFICATIONS/REQUIREMENTS

Education and Work Experience

• Bachelor s degree in computer science, Computer Information Sciences, and/or related field Total Work Experience: 15+ years (related to software development), 12 years minimum OR Master s degree with 12+ years of experience

• Leadership Experience: 5 years minimum, 8+ years preferred

• Product Experience: 7+ years

• Domain Experience: 9+ years

Knowledge and Skills Required:

• Expert in scalable, resilient, modern, cloud-native development with .NET (primarily), Java, Python, or Typescript

• Expert in Object-oriented design, .NET (preferred)

• Expert in CI/CD technologies to deliver software to customers with full automation

• Experience building monitoring, alerting, and observability for maintaining high customer SLAs for SaaS delivered products

• Excels in the ability to lead, teach, and guide modern software-development practices across Product Development, operating independently with guidance

Specialized Knowledge, Skills, and/or Abilities:

• Ability to multi-task and work on several projects simultaneously

• Deep knowledge of Agile Scrum

• Strong leadership skills

• Strong verbal and written communication skills

• Ability to drive third-party relationships when required

• Exceptional problem-solving and analytical skills

• Human relation skills or combined skills in understanding, developing, and/or motivating people

Other Requirements:

• Travel: 0-10

• Work Authorization: Legally authorized to work in the country of the job location.