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Account Manager - SMB
Druva
posted 13d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- You will own, drive, and lead the renewals process in collaboration with the account team to preserve and enhance customer contracts and relationships
- You will actively engage with key decision-makers to identify customer requirements and uncover roadblocks to ensure on-time commitments
- You will maintain and report an accurate rolling 90-day forecast of renewals in your territory
- You will negotiate and execute renewal contracts that align to customer goals
- You will discover and identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth
- Develop playbook for renewal engagement maximizing revenue retention
- Build an account plan with the respective cross-collaboration teams (Renewals, Customer Success, etc.) to identify areas to expand the account with upsells, cross-sells and multi-product adoption.
- Break into new lines of business groups within the defined accounts.
- Map Druva solutions to the customer s unique business and technical requirements to ensure strategic long-term value
- Leverage technology alliance partners like AWS and other VAR s like CDW/SHI etc. to build the account plan and navigate the account.
- Create/Manage a sales funnel of opportunities from start-to-finish and track in Salesforce.com
- Arranging and helping to conduct initial product demonstrations and presentations
- Ongoing account management to ensure customer satisfaction and to drive additional cross-sell/up-sell opportunities
What You Should Have
- 3+ years of Technical Sales / Customer Success / Account Management experience preferably within an Enterprise SaaS organization
- Solid understanding of Enterprise SaaS applications and collaboration technology
- Consistent track record of achieving personal and team goals
- History of thriving in a rapidly-changing environment
- Ability to grow business in a strategic manner, i.e. creating new processes and initiatives
- Bachelor degree required
Desired Skills And Experience
- Data Backup/Data Protection/ Storage or SaaS sales experience
- Customer Success/Service background
- Formal training in a recognized sales methodology
- Prior experience using Salesforce
Employment Type: Full Time, Permanent
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People are getting interviews at Druva through
People are getting interviews through
(based on 17 Druva interviews)
Referral
Job Portal
Campus Placement
Company Website
35%
29%
18%
6%
12% candidates got the interview through other sources.
High
Confidence
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High Confidence means the data is based on a large number of responses received from the candidates.
What people at Druva are saying
Accounts Manager salary at Druva
reported by
1
employee
with 5
years exp.
₹27
L/yr - ₹34.5
L/yr
249%
more
than the average Accounts Manager Salary in India
View more details
What Druva employees are saying about work life
based on 82 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Druva Benefits
Submitted by Company
Well-being Family-Oriented Financial Gain Rest and Re-Energize
Submitted by Employees
View more benefits 
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Druva Pune Office Location
Pune, Maharashtra Office
Muttha Chambers II, Level VI, Senepati Bapat Marg, Senepati Bapat Marg, Pune, Maharashtra 411046, IN
Pune, Maharashtra
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