Centre Head

Any Graduate with 5+ yrs Experience in Hospital/Pharma industry can apply

Having the Experience in Operations/Marketing

Local language Tamil for Kanchipuram,Tamilnadu and Telugu for Nizamabad,Telangana

Job Description


Patient Satisfaction

• To ensure all patient processes are adhered with documentation as per SOP
• To address all patient queries & Resolve potential issues with patients
• Feedback collection through web link with appropriate data captured & Reversal in case of complaints to be closed with the patients in co-ordination with Quality team HO
• Ensure to get google reviews and rating for the respective branch
• Patient engagement to be taken care during their wait time at the branch.

Operations

• Responsible for the entire branch at the Operational Level, Supervision of the hospitals day-to-day operations
• P & L ownership- Monitor expenses and suggest cost-effective alternatives
• Monthly planning on footfall target based on the data for calling, staff leave and other activities as per the target given along with the execution plan

Marketing

• Information on camp prior to the camp (to create awareness at least 2/3 days prior)
• Execute camp activities by delegating manpower
• Materials for camps in the city in coordination with respective Marketing / Corporate Sales
• To take care of the Marketing camp properties as distributed along with the checklist ensuring nothing is replaced and utilized at the branches
• During dispersement of medicines, stock outs to be arranged and dispersed.