Dr Lal PathLabs | AGM/DGM - Home Collection, Gurgaon

Scope of Work

The position heads the Home Collection business of Dr Lal PathLabs and will be responsible for driving overall business expansion geographically and increasing D2C presence, revenue growth, enhancing customer experience, manage large-scale operations. Build a strong team for service delivery and collaborate with cross-functional teams to achieve the home collection business objectives.

HERE IS WHAT YOU WILL DO:

Business Expansion & Growth

• Identify prospective home collection business channels, develop and implement effective sales strategies that grow market share
• Deliver Home Collection sales objectives by scaling up in existing cities & expanding in new geographies
• Gather market intelligence, analyze, identify, and pursue new business opportunities for sustained growth
• Devise and execute digital strategy, social media strategy, customer segmentation-based programs/services (PRIME) to drive revenue growth
• Generate business through Identifying potential customers, subscriptions, loyalty programs, retention programs/offers, aggregator-based tie-ups

Service Delivery Planning & Operations:

• Design and propose new business models, and capacity planning to ensure effective operational scale-up
• Ideate and evaluate the Manning model to help in business growth
• Review & manage the HC business channel performance

Cross-functional Collaboration:

• Work closely with the marketing and sales teams to develop and execute growth initiatives
• Collaborate with product development teams to build a roadmap and execute projects that are aligned with market needs and growth strategies

Team Management:

• Provide strong leadership to the given team, motivating & engaging the team for higher performance

WHAT ARE WE LOOKING IN YOU:

• Experience: 6+Years
• Qualification: MBA /PGDBM in Marketing/ Btech from Premier B-Schools
• Prior Experience/Background: Healthcare Sector/ E-commerce/ Retail/ Hospitality/ Consulting

COMPETENCIES:

• Strategic planning and execution
• Analytical Mindset
• Problem-solving and critical thinking
• Leading and Managing teams
• Collaborative and Influencing

KNOWLEDGE & SKILLS:

• Must have previous experience in Revenue, P&L, Category Management, Growth & Business Development
• Have a strong understanding of applying digitization in business decision
• Ability to work collaboratively in a fast-paced, dynamic environment
• Fleet Management, Operations & sales handling