We are looking for an analytical thinker passionate about driving data quality and insights to fuel business growth. As a Strategy & Operations Analyst, you will ensure our sales teams have high-quality company and contact data, acting as a trusted advisor to collaborators and implementing data solutions. Your role will involve growing productivity, improving the end-users experience, and collaborating with multi-functional teams to eliminate tech debt. In this role you will drive strategic decisions, GTM design, business planning, sales optimization, and operational excellence.
This position is an individual contributor role reporting to the Sales Operations Lead.
Responsibility
Cultivate an efficient data governance culture and define data quality KPIs
Facilitate data process discussions among multi-functional partners and manage data governance pivotal initiatives
Deliver data-informed recommendations to senior leaders and manage projects to improve data quality
Measure and publish the impact of company data acquisition and enrichment efforts
Create consistency in defining crucial measurements and uphold data accuracy across multiple systems
Ensure compliance with data governance processes and policies and communicate key project updates regularly
Perform business process improvements through automation
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.
What you bring
Basic
2+ years of analytical experience in management consulting, investment banking, or strategy and operations roles
BA/BS degree or equivalent work experience
Preferred
Understanding of Company hierarchies, data management, data governance, and data quality principles
Experience and familiarity with third party vendor (eg DB,zoominfo) data enrichment process
Comfortable with large datasets. Technical expertise in SQL/Snowflake, Tableau, and Salesforce
Experience working closely with senior leaders.
Solid understanding of SaaS business models and go-to-market principles