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252 DNS Jobs in Mumbai

Technology Support I-Professional

3-6 years

Mumbai

1 vacancy

Technology Support I-Professional

JPMorgan Chase & Co.

posted 18hr ago

Job Description

  • Troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery to support business operations
  • Assist in the improvement of operational stability and availability through participation in problem management
  • Assist in monitoring production environments for anomalies and address issues using standard observability tools
  • Identify and document basic issues and potential solutions for business and technology stakeholders
  • Support the management of incidents, problems, and changes in technology applications or infrastructure, and escalate in compliance with firm policy and processes
Required qualifications, capabilities, and skills
  • 1+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services
  • Proficiency in Unix/Linux operating systems
  • Strong command of scripting languages such as Shell, Python, or Perl for automation tasks
  • Experience with database technologies including SQL and Oracle
  • Knowledge and hands on experience on either AWS or GKP cloud based systems (Cloud Certified).
  • Knowledge of monitoring tools like Geneos, Splunk or Dynatrace for performance monitoring and troubleshooting Terraform
  • Familiarity with version control systems such as Git Bitbucket
  • Understanding of networking concepts and protocols (TCP/IP, HTTP, DNS)
  • Exposure to job scheduling tools like Control-M or Autosys and APM
  • Experience with ticketing systems such as ServiceNow or JIRA for incident tracking and resolution
Preferred qualifications, capabilities, and skills
  • Knowledge of one or more general purpose programming languages or automation scripting
  • Having experience on observability and telemetry tools like Datadog, grafana is highly desirable.
  • Having SRE/DevOps mindset with knowledge around SLI, SLO, Error Budgeting
  • Familiarity with ITIL framework and incident management processes
  • Knowledge of payment processing systems and protocols (ISO 8583, SWIFT, ACH)

Employment Type: Full Time, Permanent

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What people at JPMorgan Chase & Co. are saying

5.0
 Rating based on 1 Professional review

Likes

It’s culture and it’s work life balance. Growth is faster and fair treatment

  • Salary - Excellent
  • +5 more
Dislikes

Job security is everywhere, but since this depends on every person performsnce

Read 1 Professional review

Professional salary at JPMorgan Chase & Co.

reported by 2 employees with 6-7 years exp.
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₹7.5 L/yr - ₹9.6 L/yr
17% less than the average Professional Salary in India
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