Cisco Unified Communications Manager/Call Manager

• The Unified Communications Engineer will participate in a global technology team delivering IPT and video applications.
• Provide support for UC products and services deployed in India RoW and support global IT staff with UC issues.
  
• Performs systems tuning to optimize performance of IPT systems and reduce communication costs.
  
• Analyzing IPT systems performance data for purposes of capacity analysis and management.
  
• Be accountable for technical aspects of the platform, developing complex solutions, and ensuring solutions will fit within the network architecture.
  
• Keep up-to-date with advanced Unified Communication technology used by the industry.
  
• Assume responsibility for technical studies, and make recommendations for products and services covering overall UC platform.
  
• Three to Five years of the required experience must have been in the implementation, maintenance, modification and/or operation of large telecommunications systems and networks
  

MAJOR TASKS AND RESPONSIBILITIES MAY INCLUDE

• Manage multiple UC infrastructure projects and L2 operational tasks concurrently.
  
• Install, configure, and maintain voice networks related to UC
  
• Install and maintain CUCM, UCXN, and UCCX
  
• Provide third level support to Operations and Service desk teams
  
• Support Cisco CUCM, Avaya SM Client implementations
  

Requirements

• KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES
  
• Demonstrated experience with Cisco Unified Communications Manager (CUCM),Unity Connection, Voice Gateways, CUBE, IP Phones
  
• Performance reporting, network optimization and troubleshooting of enterprise IPT deployments.
  
• Demonstrated experience managing security policies and procedures for IPT and video.
  
• Experience with Tandberg VCS, VCS-e, MSE8710, and MCU8510 desirable
  
• 4 years network engineering experience with focus on IPT particularly CUCM
  
• Hands on Knowledge/ Experience of H.323, H248, MGCP and SIP
  
• Hands on Knowledge / Experience of Voice over Internet Protocol (VoIP) and IP
  Trunking concepts, topology design VoIP media RTP/RTCP
•  Expertise with Signaling Protocols ISDN, CAS, Analogue, T1/E1 PRI, EM
  
• Experience / Knowledge of compression algorithms G729, G711, G722 etc
•  Extensive experience configuring, implementing, and troubleshooting QoS
  
• Experience supporting Voice Transport, including setup, configuration, and troubleshooting of toll-free numbers desirable
  
• Demonstrated experience in performing upgrades of CUCM 10.X, 11.X
• CCNA or CCNP Voice desired
• Excellent oral and written communication skills desirable.
  
• Architecture, engineering and construction experience desirable.
  
• Ability to work independently, defines priorities, and meets critical deadline.
• Exceptional problem solving and analytical skills to resolve issues and challenges.",