Make outbound calls to potential customers, promoting products and services and answering questions. Gather information about potential customers, including their needs and interests. Schedule appointments for sales representatives to meet with potential customers. Record and maintain accurate records of calls, including information about the customer and the outcome of the call. Meet or exceed call volume and performance goals, as set by management. Follow up with customers to ensure satisfaction and resolve any issues. Collaborate with other departments, such as marketing and sales, to support the overall goals and objectives of the company. Strong communication and interpersonal skills, with the ability to effectively communicate with potential customers over the phone. Excellent customer service skills, with the ability to effectively resolve customer issues and ensure customer satisfaction.