Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

TaskUs

Compare

3.3

based on 1.5k Reviews

Video summary

1 TaskUs Director Job

Learning Experience Director

TaskUs

3.3

based on 1.5k Reviews

5-10 years

Gurgaon / Gurugram

1 vacancy

Learning Experience Director

TaskUs

posted 10d ago

Job Role Insights

Flexible timing

Key skills for the job

BPO Data Analysis Outsourcing Human Resource Management Change Management Employee Engagement

+ 4 more

Job Description

What We Offer:

Learning Strategy Development

Lead the creation and implementation of a comprehensive learning and development strategy aligned with organizational goals and future skill needs.
Design learning initiatives that improve employee engagement, performance, and leadership development.
Conduct needs analysis to identify skill gaps and design learning programs that address both current and future business challenges.

Program Design Innovation

Oversee the development of innovative learning experiences, including eLearning, instructor-led training, blended learning, and on-the-job learning.
Ensure programs are engaging, learner-centric, and aligned with adult learning principles.
Collaborate with subject matter experts (SMEs) to develop relevant and impactful training content across various departments.

Learning Technology Platforms

Manage the integration of digital learning platforms (LMS, LXP) and emerging technologies (AR/VR, AI) into the organization s learning ecosystem.
Ensure the learning technology infrastructure supports scalability, usability, and a seamless learner experience.
Stay updated on advancements in learning technology to continuously enhance learning delivery.

Leadership Team Management

Lead and mentor a team of instructional designers, facilitators, and content developers to ensure high-quality program development and delivery.
Foster a culture of continuous improvement and innovation within the Learning Development (LD) team.
Provide regular feedback and performance reviews, supporting the professional growth of team members.

Stakeholder Collaboration

Collaborate with senior leadership, department heads, and HR to understand business objectives and align learning initiatives to meet organizational needs.
Build partnerships with external vendors, learning consultants, and content providers to augment internal capabilities.
Serve as the primary point of contact for learning initiatives and provide regular progress updates to executives and key stakeholders.

Program Evaluation Improvement

Develop metrics and KPIs to measure the effectiveness of learning programs and their impact on business outcomes (e.g., performance improvement, employee engagement, retention).
Conduct regular assessments of learning initiatives, making data-driven decisions to improve content, delivery, and learner satisfaction.
Utilize feedback from learners and stakeholders to refine and evolve learning experiences continually.

Budget Resource Management

Oversee the LD budget, ensuring optimal resource allocation for training programs, technology, and external partnerships.
Ensure cost-effective delivery of learning initiatives while maintaining quality and impact.
Monitor program costs and allocate resources effectively to meet strategic learning objectives.

Required Skills Qualifications:

Educational Background:

Bachelor s degree in Education, Instructional Design, Organizational Development, Human Resources, or a related field.
Master s degree in Learning Development, Education Technology, or Business Management is preferred.

Experience:

Minimum of 7-10 years of experience in Learning Development or related field, with at least 3-5 years in a leadership role.
Proven experience in designing and delivering large-scale learning initiatives, leadership development, or organizational transformation programs.
Experience in managing teams and collaborating with senior-level stakeholders.

Technical Skills:

Proficient in data analysis to measure the impact of learning programs.

Leadership Soft Skills:

Exceptional leadership skills with the ability to inspire and develop a high-performing team.
Strong communication, presentation, and facilitation skills, with the ability to influence and engage senior leadership.
Strategic thinker with strong problem-solving skills and a passion for innovation in learning.

Key Competencies:

Learner-Centric Design: Deep understanding of creating experiences that prioritize learner engagement and knowledge retention.
Strategic Alignment: Ability to align learning initiatives with business goals, ensuring that learning delivers measurable business impact.
Innovation and Creativity: A passion for experimenting with new learning methodologies and leveraging the latest learning technologies.
Change Management: Skilled in managing organizational change initiatives, using learning and development as a key lever for transformation.
Project Management: Strong organizational and project management skills, ensuring timely and successful implementation of learning initiatives.

Key Performance Indicators (KPIs):

Completion and engagement rates for learning programs.
Learner satisfaction and feedback scores.
Improvement in employee performance and competency post-training.
Impact of leadership programs on talent development and succession planning.
Budget management and cost-effectiveness of learning initiatives.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

Employment Type: Full Time, Permanent

Read full job description

Prepare for Director roles with real interview advice