Job Description:
We are seeking an experienced US Recruitment Manager to oversee the recruitment team and operations in India while delivering recruitment services to our US clients. In this role, you will be responsible for managing the recruitment process, optimizing operational efficiency, and ensuring the team meets client expectations while adhering to quality standards. You will work closely with internal stakeholders and recruitment professionals to ensure seamless delivery of high-quality talent.
Key Responsibilities:
Team Leadership & Development:
- Lead and manage a high-performing recruitment team based in India, providing mentorship, guidance, and development opportunities to recruiters and recruitment operations staff.
- Ensure the team delivers high-quality recruitment outcomes while meeting key performance indicators (KPIs), service-level agreements (SLAs), and client expectations.
- Foster a culture of accountability, collaboration, and continuous improvement within the team.
- Conduct regular performance reviews and provide constructive feedback to ensure team members are equipped for success.
Recruitment Process & Operations Management:
- Oversee the end-to-end recruitment process for US clients, ensuring smooth coordination between the recruitment team, clients, and internal stakeholders.
- Develop, implement, and continuously optimize recruitment workflows and processes to ensure efficiency, scalability, and consistency in service delivery.
- Ensure the recruitment process adheres to compliance and legal requirements, as well as client-specific hiring needs.
- Identify bottlenecks or challenges in the recruitment process and develop strategies to resolve them, ensuring timely delivery of candidates.
Operational Efficiency & Continuous Improvement:
- Monitor and analyze recruitment metrics, such as time-to-fill, cost-per-hire, quality of hire, and candidate experience, and implement improvements based on data-driven insights.
- Develop and manage operational dashboards, tracking team performance, recruitment progress, and other key performance indicators (KPIs).
- Implement new technologies, tools, and platforms to improve the recruitment process, candidate sourcing, and team efficiency.
- Ensure effective use of the Applicant Tracking System (ATS) and other recruitment tools to track candidates, manage workflows, and maintain accurate records.
Reporting & Data Analysis:
- Provide detailed and timely recruitment reports to clients and leadership teams, including metrics on recruiting activity, candidate quality, and hiring trends.
- Use data and feedback from clients and the recruitment team to make informed decisions about the recruitment process and identify areas for optimization.
- Drive strategic insights by analyzing recruitment performance data and offering solutions to improve overall operational efficiency and service delivery.
Cross-Cultural Collaboration & Remote Team Coordination:
- Effectively manage and coordinate the recruitment team based in India, ensuring smooth communication with US clients and teams across multiple time zones.
- Address challenges related to remote and cross-cultural team management, ensuring seamless collaboration and high engagement levels.
Promote best practices for remote work, team collaboration, and productivity while maintaining a focus on client satisfaction and quality delivery.
Experience:
10 years, Experience in US Staffing Domain is Must
Shift Timing:
6:30PM to 3:30AM IST
Notice Period:
Immediate to 30 Days
Employment Type: Full Time, Permanent
Read full job description