Software Developer

• Should have experience in a production environment for managing applications/solutions

• AWS technologies knowledge is required

• Work on Monitoring the prod applications KPI

• Resolving & troubleshooting complex application issues

• Work on Problem management

• collaborate with cross teams and able to resolve the issue

• Metrics reporting on resolution time and ticket inflow etc

• Able to identify the ticket inflow trend

• Able to come up with the proactive measure

• Able to do operational efficiencies and innovations to enhance customer experience

• Should have strong communication and written English

• Able to identify the area of improvement & develop better relationships with customers

Qualification and Skills:
Education qualification- Degree in computer science engineering

• Prior experience as a software developer will be a plus point

• Excellent coding and proofreading skills

• Top-notch teamwork and communication skills

• Ability to handle the workload